Rehabilitation Technician 1

The Division of Vocational Rehabilitation (DVR) has an opportunity for a Rehabilitation Technician to provide paraprofessional and technical support to Vocational Rehabilitation Counselors and other professional staff in our office in Bellingham, WA. In this role, you'll provide support to VR professionals to assist customers with disabilities to achieve competitive employment.

Join us in our mission of Transforming Lives!

Some of what you will do:

• Conduct interviews with potential customers to explain vocational rehabilitation programs
• Provide caseload management assistance to Rehabilitation Counselors; draft and pay Authorization for Purchase of Client Service
• Assist in collecting medical record information to be used in determining eligibility; enter customer information in our database
• Assist in monitoring customer progress towards achieving employment goals
• Schedule appointments for customers to meet with Vocational Rehabilitation Counselors and assist in maintaining contact with customers
• Register vendors that provide goods and services to DVR customers
• Prepare correspondence to customers, vendors, and others
• Maintain electronic and paper case files
• Support reception at the front desk and act as an initial point contact for potential customers

What we are looking for:

• Familiarity with the needs and difficulties of people with disabilities
• Effective interviewing and presentation skills
• Experience using MS Word, Outlook, and internet browsers
• Record keeping experience
• Strong written, verbal, and interpersonal communication skills
• Highly motivated people with demonstrated observation skills and the ability to manage time effectively
• A self-starter who can work independently and as part of a team

Professionals with the following should apply

Two years of college-level coursework AND one year of experience providing direct Customer Service to clients in a non-retail environment. Additional experience and education will substitute for the required education or experience.

Complete applications include: Resume and Cover Letter discussing your experience related to this job.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Contact adrian.alegria@dshs.wa.gov and please reference 02894

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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