This position is currently part-time that may transition into a full-time position.

SUMMARY: The Campus Security Dispatcher at Palm Beach Atlantic University performs technical communications work in support of campus safety operations. Work involves receiving emergency and non-emergency calls, and monitoring surveillance systems, obtaining and relaying information, and dispatching appropriate personnel. Position is responsible for maintaining communication logs and databases, telecommunications and computer equipment to include phone systems, and two-way radios. These positions require the ability to multi-task and to remain calm and composed in high stress situations. Positions maintain confidentiality and discretion, works individually or with others and adapts to change and circumstances. Position is an essential employee and may require shift, weekend, holiday, and/or overtime work.

DUTIES AND RESPONSIBILITIES: The Dispatcher receives and responds to emergency and non-emergency calls from the campus community or law enforcement agencies via telephone and radio systems, while processing and evaluating information received, prioritizing calls, and dispatching required units and or forward information or calls to appropriate agencies.

The Dispatcher is responsible for monitoring and coordinating Campus Safety and Security activity and assignments through radio communications; maintaining the status and locations of public safety personnel; utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment. Creating and maintaining automated or manual logs of Campus Safety and Security communications activity is a task in this responsibility.

Additional duties include:

• Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enters and maintains files for property pending recovery, or storage
• Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
• Keeps informed of university and departmental regulations, policies, and procedures.
• Issues keys to University property out and in; enters parking decals and citations into Record Management System (RMS)
• Maintains office appearance in a manner suitable for daily operations.
• Upon given authority, activates the Emergency Notification Network (RAVE Alert).
• Monitors, reviews, and pulls footage from the University's Surveillance System.

EDUCATION and EXPERIENCE: A high school diploma or general education degree (GED) is accepted; and one to three months related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS: The successful candidate will have demonstrated ability to work independently with a team and be a self-starter and self-motivated. Proficient computer skills are preferred. Must possess superior English language skills, including verbal and written communications, to communicate effectively, via email and telephone. Must be comfortable speaking one-on-one with a wide variety of constituents of the university, and at times, city/county law enforcement. Should demonstrate a commitment to the university's purpose and mission.

Job Type: Part-time

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift

Work Location: In person

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