Director, Strategic Accounts Job at Human Interest

Human Interest San Francisco, CA

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

Nearly half of all working Americans are not saving enough for their future. Too often it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

What you get to do every day

  • Responsible for setting objectives and goals, allocating budgets and devising strategies within assigned strategic accounts
  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements within assigned accounts to amplify Human Interest and drive and develop partnership opportunities
  • Tracks individual contributors and their accomplishments internally and communicates wins to Strategic Account partners; highlighting the value of the partnership and presenting strategies to drive the relationship forward
  • Locates, proposes and pitches strategy and business opportunities by contacting, sourcing and prospecting new channels within established relationships
  • Uplevels partnership agreements as needed; coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations, legal and compliance
  • Examines risks and potentials for business opportunities daily within assigned accounts
  • Predicts Strategic Accounts partners' needs and goals in real-time
  • Protects the organization's value by keeping information confidential

What you will accomplish

  • Builds and evolves Strategic Partner channel of the business from the ground up while evolving existing relationships to deliver on monthly KPIS and Key business objectives
  • Strong knowledge and understanding of the organization's products, services, customers, competitors and establish HI as the preferred partner
  • Be a transformational leader; Drive internal transformation to build Strategic Accounts as marquee partners within our ecosystem to diversify the partner portfolio
  • Partner internally with partner marketing director and other cross-functional teams to create and execute meaningful campaigns including related collateral and partner promotions
  • Build joint business plans with our partners for initiatives, including end-to-end GTM plans as well as a robust set of KPIs, success metrics and joint accountability
  • Partner with our legal team to renew and review partnership agreements and repeatable templates to scale to broader ecosystem partnerships
  • Work with our CRO and senior-leadership team to manage executive-level contacts with key partners, including executive relationship mapping, QBRs, and C-level stakeholder management
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Drive education and learning for the PAM org on how to work and partner with our Strategic Accounts Community
  • Play vital roles in the revenue growth within named partner organizations
  • Manage and act as a liaison between Human Interest and assigned accounts. Responsible for building, maintaining and managing long-term relationships with current and prospective partners

What you bring to the role

  • Courage, Passion, Resilience and Drive
  • Core Competencies: Organizational Leadership, Strong Business Acumen, Strategic Insights, Trusted Advisor, Strategic Sales Planning, Sales Team Leadership
  • Professional Competencies: Adaptability, Customer Focus, Drive for Results, Influencing Impact, Judgment, Collaboration, Executive Maturity/Presence, Value Selling, Analytical Problem Solving, Organized & Disciplined, Initiates/Embraces Change
  • Exceptional communication skills; written and verbal
  • 8+ years of experience in business development
  • 3+ years of experience with innovative strategic partnerships for consumer-facing, web services and SAAS products
  • Demonstrated ability to bring impactful strategic deals to life from conception to execution
  • Experience in business development for consumer-facing software products and services
  • Proven ability to act as both an influential leader and hands-on practitioner in the planning and execution of our national partner ecosystem
  • Advanced CRM experience to manage the partner referral tracking process and forecast partner bookings and opportunities
  • Exceptional communication skills; written and verbal
  • Willing to flex with constant change and day-to-day competing priorities
  • Be a team player

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It's an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

  • Customer obsession
  • Long-term orientation
  • Autonomous and accountable teams
  • An escalating bar for talent and performance
  • Fundamental optimism

Read more

Compensation - The on-target earnings (OTE) range target for the role seniority described in this job description is $188,000 - $215,000 OTE. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits -

  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Generous PTO and parental leave policies
  • Lyra - Enhanced Mental Heath Support for Employees and dependents
  • Carrot - Fertility healthcare and family forming benefits
  • Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; annual wellness stipend
  • Employee Resource Groups including Veterans, Lift Ev'ry Voice, Pride, LatinX, Families, and Women in Tech
  • Fun online and regional events and celebrations and department and company offsites
  • The vast majority of our positions can be 100% remote

About Human Interest:

We're a high-growth, Series D-funded company that's changing the retirement industry. Named one of America's Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we've raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company's security policies and Code of Ethics.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures




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