Director, Patient Services Job at Omnicom Health Group
Overview:
When you join Omnicom Health Group, you have access to opportunities across the most networked network. What does this mean for you? Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey. We’re eager for you to carve a path that works for you – and we’ll help you make it happen.
Title: Director, Patient Services
Overview:
Responsibilities:
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Omnicom Health Group is the largest healthcare marketing and communications network in the world—partnering with clients to achieve meaningful change through better, more innovative communications. With more than 5,000 dedicated healthcare communications specialists from every corner of science, medicine, marketing, and communications, we recognize that it takes the best of talent to deliver the best of health.
When you join Omnicom Health Group, you have access to opportunities across the most networked network. What does this mean for you? Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey. We’re eager for you to carve a path that works for you – and we’ll help you make it happen.
Title: Director, Patient Services
Location: New York, NY
Department/Discipline: Strategy
Overview:
The Director will be responsible for interfacing with clients to manage projects, provide subject matter expertise, offer program support to stakeholders, and create deliverables for our clients. This role requires an individual who can move fluidly between the needs of several accounts using the following skills and tactics to bring value to their client base.
Responsibilities:
- Manage the day-to-day relationship with assigned pharmaceutical customers, including project management activities, identification of organic growth and new sales opportunities, and provision of ongoing communications and readout deliverables with key stakeholders.
- Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways, including operations, contracting, program optimization, SOP creation, RFP recommendations, etc.
- Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends and changes, and expand individual subject matter expertise. Can resolve and/or escalate issues in a timely fashion.
- Continues to expand industry knowledge proactively through independent research, following relevant news publications, and application of work experience.
- Takes both a strategic and tactical approach to projects by providing guidance and leadership while also developing tools, materials, and other deliverables for clients.
- Assist Project Leads and clients with program design and development and/or program optimization.
- Lead and manage client engagements, including meetings, workshops, and presentations both virtually and in person where needed.
- Conduct client needs assessments.
- Create engaging, informative, well-organized presentations.
- Ensure all client contractual deliverables are met as it relates to project scope and that expectations for overall satisfaction are achieved.
- Understand the core program requirements/intent and communicate effectively with project and client team, as well as external audiences.
- Deliver structured problem solving, research, and analysis with guidance; distill insights from analysis and draft potential strategic recommendations.
- Resolve and/or escalate issues in a timely fashion.
- Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications
Experience:
- Bachelor’s Degree required in Medical Sciences, Marketing, or Business preferred from an accredited institution
- Minimum of 5 years of related industry experience
- Able to work independently
- Strong oral, written and presentation skills required
- Proficient in Microsoft Excel, PowerPoint, Word, and Process Flow (e.g., Visio)
- Active listening
- Solutions-oriented
- Attention to detail with strong research capabilities
- Organization skills - ability to prioritize multiple deliverables and projects to meet deadlines
- Solutions-oriented with an ability to think critically and creatively to resolve obstacles
- Demonstrates acute attention to detail and high-quality outputs
- Demonstrates professional behavior, both internally with colleagues and externally with clients and other industry partners
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
- $142,500 - $153,700
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.