The Social Services Director will supervise the team(s) engaged in providing case management assistance to sanctuary families in a homeless shelter in an effort to meet the needs of migrants in NYC. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies.

Bi-lingual English/Spanish highly preferred.

DUTIES & RESPONSIBILITIES:

● Provide ongoing supervision of all case management situations

● Liaison between DHS intake centers and other DHS management

● Manages intake and develops a comprehensive assessment for all new participants.

● Develops systems to guarantee the quality and efficiency of casework services.

● Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.

● Ensures assessments, service plans and interactions with the clients are appropriately documented.

● Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements.

● Reviews all required case management documentation and any data collection tool in use.

● Responsible for the supervision of clinical service staff.

● Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices.

● Responsible for building collaboration with community service providers.

● Ensures that client information submitted to HRA and DHS for processing are accurate and complete

● Maintains all required documentation/reports and submits all in a timely manner.

● Provides crisis intervention and stabilization as needed.

● Monitor cases to ensure that client services are provided in a timely manner.

● Conduct case review audits and provide corrective action plans when necessary

● Train case workers staff to identify and develop strategies on how to approach services resistant clients

● Identifies program needs and makes recommendations.

● Performs related tasks as assigned.

Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Brooklyn, NY 11203: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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