Alternative Supports, Inc is a non-profit human services agency that is committed to improve the quality of life and to support and develop the functioning of individuals intellectual disabilities through meaningful social opportunities, positive therapeutic experiences, learning environments, natural supports, and enriched living arrangements with a commitment to on-going monitoring and evolutionary changes.

Alternative Supports, Inc (ASI) is an agency that strives to create an environment of teamwork and participation, where, through continuous performance and training improvement, and people taking pride in their work, the agency, and their personal development that we can continue to pursue excellence.

Position Location: Greater Lowell Area (Lowell, Tyngsboro, Chelmsford, and Tewksbury)

The Residential Director will oversee 5 residential programs for adults with intellectual, developmental, and physical disabilities. As the Residential Director, you will oversee the operational, financial, and administrative operations of the residential programs under the direction of the Operational Director of Residential Services. In addition, provide supervision, training, and evaluation of staff to ensure person-centered programming for individuals served.

Duties and Responsibilities (These duties are a general summary and not all inclusive):

Maintain administrative direction strategic growth and overall coordination of our Residential programs.

• Ensure policies and best practices are implemented to produce optimal treatment, health, advancement, and safety of individuals served.
• Ensure that the homes are safe, clean, well-organized, and maintained in accordance with all local state and federal regulations.
• Ensure that Supports Coordinators, Assistance Supports Coordinators, and Direct Care Professionals complete all assigned duties, and that all documentation is completed appropriate and timely.
• Monitor training processes that ensure continuity of program quality.
• Demonstrate working knowledge of best practices that ensure a high level of comprehensive service provision to consistently meet and exceed standards.
• Oversee the development and training of staff on department policies and procedures.
• Intervene in crisis situations as needed.
• Oversee external reporting within in residential services.
• Member of our Positive Behavioral Supports Committee, Human Rights Committee, and attend other meetings as needed.
• Facilitate monthly residential Support Coordinator Meetings.
• Work closely with other department team members to ensure successful DDS Office of Quality Enhancement surveys, licensing, and other quality assurance requirements.
• Provide emergency coverage and on-call support when needed.
• Ensure the health, safety, and welfare of individuals.
• Carry out all activities in accordance with the agency’s mission, policies, procedures, and objectives and supervisory directions.
• Perform other duties as assigned by the Operational Director of Residential Services and/or senior management.

Qualifications:

• Bachelor’s degree in a health/human service-related field and five years’ experience in the human services field, with at least three years of experience in a supervisory role. In lieu of a degree, 10 or more of re;event experience may suffice, with at least 5 years of experience in a supervisory role. Master’s Degree in a Health/Human Service-related field is strongly preferred.
• Possess current and valid Class D Motor Vehicle Operator's License.
• Must possess a current Medication Administration Program (MAP) certificate or pass the Medication Administration Program (MAP) certification program within 3 months from date of hire. (ASI will provide training).
• Must obtain and maintain Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification. (ASI will provide training)
• Must possess fiscal management abilities.
• Proven leadership, organizational and planning skills.
• Ability to teach and inspire teamwork and cooperation.
• Proficient in Microsoft Office Suite.
• Extensive knowledge of Department of Developmental Services (DDS) regulations.
• Excellent interpersonal, critical thinking, problem-solving and communications skills.
• Ability to define problems collects data, establish facts, and draw valid conclusions.
• Must be able to communicate effectively with others and individuals served.
• Clearance through state mandated Background/Fingerprint Check(s).

Sign-on Bonuses:

$500.00 Sign-on Bonus will be provided after 90-Days of employment.

Pre-Hire Process:

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. · https://www.mass.gov/lists/dds-fingerprint-background-checks

Job Type: Full-time

Pay: From $64,480.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• On call

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
Masks are required in all residential settings and mandated COVID-19 testing is completed weekly.

Education:

• Bachelor's (Preferred)

Experience:

• supervisory: 5 years (Preferred)

License/Certification:

• Medication Administration Program (MAP) Certification (Preferred)
• CPR Certification (Preferred)
• First Aid Certification (Preferred)

Work Location: One location

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