BSG Maintenance is a family owned and operated company located in West Bend. We support the cleaning, dietary, and laundry services of assisted living facilities, long-term care residencies, and hospitals. We are looking for a Human Resources Director to work at our corporate office. This is not a remote position.

REPORTS TO: President/CEO

GENERAL POSITION DESCRIPTION:

Responsible for the recruitment and hiring of BSG employees. Supports general HR programs including training, employment law compliance, compensation, recruiting, new hire orientation, employee relations, and safety management, among others. Performs routine administrative/clerical operations for the Human Resources Department.

RESPONSIBILITIES:

• Coordinates recruitment efforts for needed staff; develops and places internal job postings, online postings, and advertisements.
• Assists in hiring process of employees. Interviews and evaluates applicants, checks references, schedules pre-employment drug screens, and works with managers to make hiring decisions.
• Onboard new employees into Paycom
• Works with President, Regional Manager's, and Facility Supervisor's to manage site specific staffing requirements.
• Acts as resource for employees with Human Resources questions or issues.
• Assists in developing and administering various human resources plans and procedures; prepares and maintains employee handbook and policy & procedure manuals.
• Administers worker's compensation claims and return-to-work program.
• Directs activities of Company Safety Committee focused on reducing workplace injuries. Facilitates accident investigations and follow-up to corrective actions.
• Develops and implements processes to include on-boarding new employees, performance management, exit process for terminating employees, etc.
• Coach employees and management on employee relations issues.
• Ensures legal compliance by adhering to federal, state, and internal human resource requirements.
• Directs activities to support the corporation's affirmative action program. Ensures compliance with EEO regulations.
• Acts as HR liaison for facility managers and provides HR administration support on recruitment, performance management and leave of absences.
• Performs benefit administration to include assistance with claims resolution, new enrollments, change reporting, reconciling and approving invoices for payment, conducting benefit orientations and communicating benefit information to employees.
• Maintains attendance and PTO records on each employee. Monitors activity and coach supervisors on disciplinary action and provides follow-up as needed.
• Maintains Human Resource Information System records, employee personnel files and separate employee medical record files.
• Provides verification of employment and reference information to other employers and outside agencies.
• Monitors and prepares responses relating to Wisconsin Unemployment Insurance.
• Complies and coordinates various regulatory reports for the organization.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Principles and practices of HR administration
• State and Federal Employment Law
• Employee benefit plans in the health and welfare areas
• Insurance regulations, plan designs, record-keeping administration
• COBRA, ERISA, FMLA, and related state and federal regulations
• EEO and Affirmative Action requirements

Skill In:

• Computer software programs (Word, Excel, Power Point,)
• Verbal and Written Communication
• Delivering effective presentations
• Facilitation and change management
• Analyzing and solving problems
• Recruitment and talent management
• Conflict Resolution

Ability To:

• Coach, train and develop others
• Design & develop organizational procedures
• Plan, organize, facilitate improvements, and prioritize responsibilities.

EDUCATION AND EXPERIENCE REQUIRED:

• A bachelor's degree in Business, Human Resources, or related field of study.
• Minimum 3 years of experience in a HR role. Experience in a health care setting a plus.
• Knowledge of Paycom or similar payroll and timekeeping system

The above description covers the principal functions of the job. It is not intended to be a complete listing of all miscellaneous, incidental, or substantially similar duties which may be assigned during normal or emergency operations.