The Director of Housekeeping is responsible for oversight of all housekeeping operations. This includes scheduling, staffing, inspecting, auditing, ordering, and cross departmental communications. This position is responsible for auditing time clocks and reporting on the efficiency of the housekeeping department. The Director of Housekeeping must have a solutions-oriented mindset, an upbeat and positive attitude, and the ability to motivate and lead teams.
Areas of Responsibility and Duties

• Manage a multi-location team of Housekeeping Managers, Leads and Inspectors
• Conduct training of housekeeping managers, leads and staff as needed
• Ensure housekeeping SOPs are executed daily
• Schedule housekeeping teams up to a week in advance
• Motivate and build confidence of cohesive team
• Lead staff meetings
• Report weekly and monthly KPIs to supervisor
• Audit and approve time and attendance daily
• Use technology to assist in managing the work
• Lead by example
• Oversee supply ordering and inventory
• Execute seasonal tasks and checklists
• Perform annual deep cleans of properties
• Optimize the laundry cleaning processes
• Other duties as assigned

Key Competencies

• Ability to communicate in English and Spanish preferred
• Organized and detail oriented takes the time to ensure the job is completed and correct
• Auditing - willing to audit and be audited
• Communication able to effectively communicate with homeowners and staff
• Adaptable and flexible enjoys doing work that may require frequent shifts in direction
• Solution oriented collect and analyze information, problem-solve and improve efficiency
• Reliability is dependable, consistent and does not have attendance issues
• Achievement oriented enjoys seeing tasks through to completion and hitting goals
• Self-starter can work autonomously and will seek out new tasks rather than waiting for an assignment
• Growth oriented a strong desire to grow professionally and learn new tasks and skills

Qualifications
Education

• Associates Degree or equivalent work experience
• 3 to 5 years Housekeeping Management or equivalent experience

Skills

• Follow and manage company policies and procedures
• Must be organized to maintain checklist, inventories, and home condition
• Basic computer skills/experience to pull reports, check inventory, check check-in/checkout status of homes.
• Will be asked to develop management skills: assist in interviewing, training, coaching, motivating, and counseling team
• Payroll: assist ability to input weekly reports and verify associate time
• Maintain guest and homeowner privacy

Abilities

• Comply with all standards
• Be able to multi-task, remain service centric
• Effectively communicate with guests, homeowners, co-workers via various methods
• Assist with guest and homeowner issues; being professional and maintaining a hospitable caring attitude
• Establish and maintain effective working relationships with associates and other department managers
• Must be able to learn/use computer systems necessary to preform daily tasks

General Requirements

• Reliable transportation
• Valid Drivers License with a clean driving record
• Excellent verbal and written communication
• Ability to effectively communicate in English in both written and verbal communication
• Enjoy the sometimes hectic and chaotic nature of the housekeeping environment

Working Conditions
This position operates in a professional work environment with time in the office and in the field. This position routinely uses standard cleaning supplies, cleaning equipment, cell phones, and office equipment. This position requires travel from storage and office facilities to properties. All employees are required to pass a background check before being hired.
Physical requirements
This job is primarily performed in the field. Lifting/moving requirements are generally 25 pounds or less. There may be occasional need to crouch, stoop, bend and lift amounts greater than 25 pounds. Normal workdays are between eight and nine hours, but overtime may be needed based on workflow.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the job. The company reserves the right to modify or change the job description at any time with or without notice. Employment is at will, and nothing in the job description should be construed as a contract for employment for any specified period of time.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekend availability

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.