Position Title
Director of Family Services
Department
Early Childhood Education
Union/Non-Union
Non-Union
Site/Location
Mott Haven Winifred Wheeler
375 East 143rd Street 200 Alexander Ave
Bronx, NY 10454 Bronx, NY 10454

Mill Brook Children’s Pride
201 Saint Ann’s Avenue 414 Morris Avenue Bronx, NY, 10454 Bronx, NY 10451

Honorable Eugene Oliver, Jr. Education Center
705 Concourse Village West
Bronx, NY 10451

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FLSA-Classification*
Exempt
Salary
$80,000.00 - $85,000.00 annually
Reports To
Deputy Director of Early Childhood Program
Date
November 15, 2022

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POSITION SUMMARY*
East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create an economic and civic opportunities for themselves, their families and the communities.
East Side House’s Early Childhood programs provide Early Head Start and Head Start services in a safe, supportive, educational environment for children ages 18+ months to 5 years of age. Serving 231 children daily from five locations, the comprehensive program is designed to develop the cognitive, social, emotional and physical skills of children in a safe, supportive environment. Children and families receive a broad range of educational, nutritional, social and preventive health services. Our staff foster partnerships with families so that they can support school learning and achievement as well as advocate for their children and themselves. We expect that all staff will work collaboratively, and with the community, to promote school readiness while creating a safe, healthy and protective environment.
The primary function(s) and goals of the Director of Family Services is to support the departmental goals, outcomes and deliverables. The Director of Family Services will oversee the family Service Coordinators, ensure the ERESA requirements, enrollment and attendance are in compliance with contractual mandates. The Director of Family Services will manage timelines and submission of attendance and enrollment. The Director will ensure monthly parent workshops are facilitated and represent parent need and interest. The Director of Family Services will ensure databases are updated regularly to reflect enrollment within the program, he/she will ensure class lists are updated and accurate. The Director of Family Services will act as a liaison with ACS and DOE on enrollment related matters. The Director of Family Services will ensure quality record keeping, case note documentation, quality service provision to families and timely data entry, analysis and practice.

Essential Functions:
Duties include, but are not limited to the following key activities

• Supervision of the Family Services staff and provide direction with administrative and practical aspects of their work (e.g. intake process, interviewing, family goal setting, tracking of attendance and provision of services).

• Oversee and assist staff with appropriate referrals (e.g. individual, group, agency resources in the community).
• Oversee and assist staff in planning and conducting meetings and other activities.
• Oversee and assist staff in their role as resource persons to parent participation programs.

• Oversee Family Services component through supervision and periodical evaluation of staff and support staff to ensure program enhancements, development, commonalities and uniqueness in all sites.
• Assist the agency’s Deputy Director and Assistant Director, by representing the agency at outside professional meetings; in developing community relations and outreach strategies, e.g. Community Building Project, Community Planning Board, Community School District, and Collaborative efforts.
• Support parents, program participants and community residents in the active involvement in agency community building efforts, as well as complete tasks necessary to move these efforts forward.
• Stay abreast of resources, programs, initiatives, best practices, etc. that will add value to Head Start/Day Care programs and make recommendations to leadership.
• Establish knowledge base on Head Start/Day Care and ESH’s procedures, and comprehension of Collective Bargaining Agreements, and apply all effectively through-out day to day operations
• Demonstrate clear and effective oral and written communication.
• Demonstrate strong, creative, strategic and analytical thinking skills.
• Build and maintain relationships with internal and external partners and community organizations.
• Hold staff accountable for achieving benchmarks and results in child and family outcomes.
• Analyzes child and family outcomes; leads data-driven decision making to increase student achievement, family outcomes and school readiness.
• Perform additional program duties functions as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience:

• Bachelor of Arts in Social Work; Master’s in Social Work preferred
• Two (2) years of Community Service or Social Services/Community Services Agency work

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Qualifications & Competencies*

• Program Management
• Data Analysis
• Planning and execution
• Leadership
• Verbal and written communication
• Microsoft Office, and case management databases
• Presentation and platform delivery
• Team Builder
• Staff Development
• Time Management

Required Clearances

• NYC Department of Investigation Comprehensive Background Clearance
• NYC Department of Health Medical Clearance
• NYS Statewide Central Registry Clearance
• NYS Staff Exclusion List Clearance
• NYS Sex Offender Registry Clearance
• COVID Vaccine-As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

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Physical Demands*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

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Expected Hours of Work*
This is a full-time, exempt position. General work schedule for this position is from 8:00 a.m. to 4:00 p.m. Workdays/hours subject to change based on ESH’s needs. Possible work on weekends, holidays or after work hours for projects, special events, etc. to meet program operational goals.

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Remote Work*
ESH has determined that up to 0(%) of this position can be remote due to COVID-19. Subject to change as public health conditions evolve.

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Travel*
Director will be expected to travel between sites.
To Apply
To be considered for a position with East Side House visit our website: www.eastsidehouse.org/careers

AAP/EEO Statement
ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

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