Springwell is seeking a strategic and collaborative Director to join its leadership team.

POSITION DESCRIPTION:

The Director of Community Services oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 4 Program Managers. He/she/they must ensure necessary data is tracked, analyzed and utilized to ensure compliance with standards and promote continuous quality improvement. The Director supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs. It’s essential for this Director to collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission.

QUALIFICATIONS:

• Master’s degree in Social Work, Management, Public Health or related field preferred. Bachelor’s Degree with three years’ experience may be substituted for Master’s degree.
• Three years’ experience as a Supervisor or Program Manager, preferably in a clinical setting.
• Familiarity with community services for elders and the Massachusetts aging network preferred.
• Commitment to quality, community-based, consumer-directed care.
• Demonstrated planning, program development and management skills.
• Demonstrated leadership ability and the ability to work in a team based organization
• Demonstrated flexibility and creative problem solving abilities.
• Excellent verbal, written and computer skills.
• A reliable vehicle, current driver's license and safe driving record required.

GENEROUS BENEFITS:

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 4 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

COMPANY PROFILE:

At Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

Throughout the COVID-19 pandemic, Springwell has remained open and operational. We have continued to provide in-home services to individuals in a safe manner based on our consumer directed philosophy. We have also created a hybrid work model for staff that seeks to balance the needs of the agency with flexibility for staff.

We believe in and are looking for new staff who embrace:

• Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
• Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
• Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

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