At Macmillan Learning, the health and safety of our employees and contract staff is a top priority. Accordingly, COVID-19 vaccinations will be required for all staff that will be working in a Macmillan Learning office, or have job duties requiring them to travel for work. If offered the role, the candidate will need to provide proof of vaccination in advance of their start date. Employees can request religious and/or medical exemptions to this requirement by following the process outlined in the offer letter.

The position is eligible for remote employment, it will exclude the following locations: Alaska, Arkansas, Hawaii, Mississippi, South Dakota, West Virginia, and Wyoming.

The Director of Content Services will execute on strategies to create efficiencies within our workflows. Primarily responsible for managing workflows and people within pre-production, production, design, and art teams, this role will be focused on ensuring customer needs are met throughout each step of the editorial and production process. The Director of Content Services is responsible for contributing to and executing on the strategic vision for custom publishing. Financially responsible for budgets within the content services team, the content services director is responsible for creating and managing budgets for freelance support during peak seasons, software budgets, and production budgets.

Responsibilities include but are not limited to:

• Collaborate with key leadership with Custom publishing and Macmillan Learning to develop and execute on strategic vision for original content custom publishing.
• Identify and execute efficiencies in workflows and systems to reduce the turn around time from customer submission of manuscript to final delivery of product to customer. Documentation of workflows and maintenance of workflow documentation is a key responsibility of the director of content services.
• Work with cross-functional teams and key stakeholders to maintain content in CMS DAM, manage and curate the existing content collection identifying content that should be surfaced to instructors that meets our accuracy, DEI, and accessibility standards. Create and maintain curated courses in Achieve or other content surfacing platform for customer use.
• Manage and lead the Original Custom Content Services team, providing clear strategic direction and role responsibilities to deliver content at budget and on deadline. Will be required to hire, train, and provide feedback to team members to ensure maximum efficiency and productivity.

Required Qualifications:

• Bachelor's Degree
• Excellent operational and project management skills
• Experience with content management systems and asset management systems
• Negotiation skills with internal and external stakeholders
• Strong organizational, communication, and management skills
• Ability to multi-task in a fast-paced environment and meet deadlines

Preferred Qualifications:

• Knowledge of publishing processes and systems
• Product or content background
• Ability to conduct market research and evaluate data to identify market trends
• Experience with JIRA or other project management software

The salary range for this role is $95,000 - $105,000/year.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical insurance (PPO & EPO through BlueCross BlueShield, HSA through Health Equity), Vision insurance (Blue View Vision), Dental insurance (Cigna))
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, discretionary days. and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.