Digital Mail Specialist Job at North Dakota State Government

North Dakota State Government Bismarck, ND

Digital Mail Specialist – DHHS Operations – Bismarck ND

The Department of Health and Human Services (HHS) is seeking four (4) Digital Mail Specialists to sort and digitize incoming mail for critical economic assistance programs so requests may be processed more efficiently.

As a Digital Mail Specialist, you will sort incoming postal mail and inner office mail by group or type and scan to online folders for easy distribution. Also, you will have to process all returned/undeliverable mail for Economic Assistance.

To thrive in this position, you must be able to analyze, monitor and input records and be comfortable asking questions when it’s unclear how to process a piece of mail. You must be willing to learn and understand the difference between various economic assistance programs Also, you must be someone who likes routine and prides themselves in their efficiency and accuracy.

To be considered for this position, you must meet the following minimum qualifications:

  • Demonstrated work experience sorting and scanning a variety of documents
  • Demonstrated work experience using basic computer programs
  • Demonstrated ability to read document headers and to categorize correctly
  • Ability to use hands in repetitive tasks to open mail, sort, scan and enter basic data
  • Demonstrated ability to process and handle confidential information with discretion.
  • Able to work onsite at the State Capital in Bismarck ND

Experience in mail processing or digitizing documents is preferred.

About Us: The Department of Health integrated with the Department of Human Services in September 2022 to become North Dakota Department of Health and Human Services (ND DHHS). ND DHHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services will be the 2800 committed, compassionate ND DHHS team members and more than $4 billion in funding from nearly 200 different federal, state and special sources.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive benefits package that support you, your health and your family. Benefits include learning and development opportunities, 100% employer paid health insurance for the entire family, generous time-off, career growth, and a sound retirement system.

Location: This position is located onsite at the North Dakota State Capital in Bismarck.


Application Procedures


Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department’s Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

All application material must be received on or before the closing date by 11:59 pm.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information or if you need an accommodation, please contact Robin Thorstenson at rthorstenson@nd.gov

Employing Unit: ND DHHS – Executive Operations

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity


The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.




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