Job Title: Development & Database Specialist Job Code:

Department: Development Reports to: Development Director

Effective Date: FLSA Status: Non-Exempt
Pay Rate: $40,000 year/$19.23 hour

Position Overview
Hours: Average workweek 40 weekly; Hours may be flexible as necessary to achieve program objectives, tasks, activities, responsibilities and to effectively document outcome measures and variances.
Overtime must be approved by Supervisor.

Summary Description: The Development & Database Specialist (DDS) works with the Development Department to maintain and oversee the Network for Good database, ensure meaningful and timely communication and acknowledgements for donations, and ensure implementation of donor stewardship plan. Provide administrative support to the Development Department and
Development Director (DD) participate in fundraising activities, community engagement events, and special events.

Essential Duties and Responsibilities:

Data Management & Reporting– Time allocation: 35%
o Monitor and maintain donor database, including processing incoming gifts and recording donations accurately o Establish best practices and procedures to ensure database quality and integrity o Produce monthly dashboard of key metrics for DD and ED approval o Assist in generation of gift reports and donor research materials o Manage and maintain the donor database and ensure database standards are executed and maintained o Process all contributions and produce all donor acknowledgments, ensuring accurate, meaningful, and timely communication o Ensure development stewardship plan is implemented and record activities in the donor database o Assist with all donor events as needed o Meet regularly with DD to ensure progress toward team goals and individual goals o Provide administrative support to the Development team o Perform other duties as assigned, including participating in staff retreats, donor relations activities as needed, and other clerical needs

Stewardship Matrix: 25% o Assist with the management of gifts as donors intend as well as update donors on the progress and impact of their gifts o Assist with donor engagement and cultivation

Appeal Coordination: 15% o Provide logistical support to the development of Agency appeals o Gather information needed to create the Agency Appeals

Event Administration: 15% o Communicate with potential sponsors as well as individuals who want to participate in events to include ticket sales, social media posts, coordination of silent auction items, and invitations to the event o Prepare, print, and distribute collateral for events.

Admin Duties: 10% o Serve as an administrative support to the Development Department o Answer Agency phonelines o Prepare collateral for Development Department o Utilize templates to create documents at the guidance of the Development Department o Other duties as assigned

Education and Other Requirements

• Must embrace the mission of Bay Area Turning Point
• Demonstrated experience of administrative support and database maintenance
• Must have exceptional interpersonal communication, attention to detail, proofreading, and writing skills
• Possess the ability to effectively work with and gain respect of a broad base of staff, volunteers, and the public
• Anticipate, understand, and respond to the needs of donors to meet or exceed their expectations within the organizational parameters
• Display a positive attitude, show concern for people and community, demonstrate presence and self-confidence, and possess good listening skills
• Ability to maintain files and problem solve
• Possess strong customer service skills, tact, and ability to maintain confidentiality
• Maintain strong attention to detail and be an organized self-motivator.
• Able to handle multiple projects simultaneously.
• Be culturally sensitive and able to work with multicultural client/customer population
• Computer skills required include MS Word (including mail merge experience), Excel, PowerPoint, Outlook, DonorPerfect or similar CRM database, and strong overall web and social media understanding
• Ability to attend meetings/events outside of traditional working hours as necessary
• Associate or Bachelor’s Degree and/or experience in nonprofit donor development preferred

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning
Point.

________________________________ _____________
Employee Signature Date

________________________________ _____________
Supervisor’s Signature Date

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

2

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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