Dental Hygiene Coordinator Job at Babylon Dental Care
Hygiene Coordinator
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
Continuing Care Tasks
Financial Tasks
Administrative Tasks
Marketing Tasks
Purpose: The purpose of the Hygiene Coordinator position is to efficiently and effectively
manage the hygiene department to ensure patient satisfaction and practice profitability.
- Manage the hygiene schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
- Confirm appointments according to office guidelines.
- Manage cancellations by using communications skills to motivate the patient to keep his/her appointment. If the patient cancels or breaks an appointment, reschedule the patient or track them using the delayed treatment system.
- Greet all patients upon arrival courteously and personally.
- Prepare for and participate in daily huddle by providing information regarding “today’s schedule”, doctor exams, restorative blocks and marketing information.
- Knowledge of Dental Insurance a must
Continuing Care Tasks
- Organize and maintain continuing care system to ensure a 95% compliance rate.
- Follow-up on overdue continuing care patients.
- Maintain quick call system to ensure scheduling efficiency and effectiveness.
Financial Tasks
- Take responsibility for collecting “time-of service” fees. Provide receipts, walk out statements or super bills for each patient.
- Accurately record all financial transactions.
Administrative Tasks
- Provide back-up support for the Patient Coordinator to ensure that the phone is answered within three rings and the front desk is covered at all times.
- Accurately maintain patient records. Organize desk space to promote image of quality.
Marketing Tasks
- Actively market the practice by asking patients of record for referrals.-Actively market the practice in the community.
- Encourage patients to accept treatment by using effective verbal skills.
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