Dental Front Office Job at Dentive
Job Summary
Are you looking for an amazing dental family to join? We offer a great work environment where we work together as a team to serve the needs or our patients. Patients dental health is our priority and building a place where all feel comfortable is key to the success of our practice.
Dental receptionists schedule, reschedule, or cancel patients’ dental appointments as required. They perform all administrative duties necessary to ensure that dental practice is running smoothly.Duties/Responsibilities
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Required Skills/Abilities
- Excellent telephone etiquette
- Excellent organization skills
- Excellent customer service skills
- Ability to move fast when needed
- Ability to engage with patients
- Knowledge of dental terminology
Education and Experience
- High School diploma or equivalent
- Basic knowledge of practice management software
Physical Demands
- Is occasionally required to stand; walk; reach with hands and arms
- Is frequently required to sit; use hands to finger, handle, or feel; and talk or hear.
- Works in moderate noise
- Sometimes moves boxes and files weighing up to 25 pounds across the office for various needs
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