Customer Service Representative Job at TWO MEN AND A TRUCK®
At TWO MEN AND A TRUCK®
Missoula, we are one of the leading franchises in the country with an explosive growth rate coupled with over
FOUR HUNDRED 5 STAR local Missoula reviews. Our office culture is unique; we are all about
work-life balance, along with a
supportive, fun work environment.
This full-time hourly position offers paid time off, paid holidays, and an opportunity to earn a commission on sales.
WHAT WE OFFER
- Competitive Pay! $18.00 - $21.00 an hour (depending on experience) + commission!
- Perks! Vacation pay and paid holidays
- Regular hours! Monday-Friday. No evenings or weekends!
We are excited to receive your application and learn more about you!
WHAT YOU'LL DO
- Assist management with scheduling and tracking of movers and drivers in accordance with move requirements
- Document best practices for system training purposes
- May prepare proposals, letters, mass mailings, and other miscellaneous correspondence
- May participate in various marketing activities including networking, direct mail and charitable move coordination
- Ensures display area is maintained in a clean and professional manner, i.e. brochure stocks and box displays
- Helps manage social media content and respond to online reviews
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Prepare move-related paperwork and documents
- All other duties as assigned
WHO WE'RE LOOKING FOR
- Willing to submit to a pre-employment background check and drug screen
- Friendly, professional personality
- Excellent customer service skills: effective listening and communication
- Exceptional oral and written communication skills
- Excellent organizational skills; must be able to multi-task under time constraints
- Ability to work independently
- Strong team player who works productively with a wide range of people and personalities
- Demonstrates integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated
TWO MEN AND A TRUCK® franchise located in Missoula, Montana. The employer at this location is DAROM, LLC.
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