Customer Service Representative Job at Triad Service Center
Triad Service Center, a sister company to Morrison Industries, is a national company based out of Grand Rapids, MI. Triad has an immediate need for a customer service representative. This is a full-time position with a well-established company that is continuously growing. This person will be well organized, gain employee support and be motivated to provide superior service.
The position would be primarily Monday-Friday, averaging 40 hours a week.:
Triad Service Center is seeking an individual to assist in processing work orders, invoices, time cards, and resolving customer issues in our Grand Rapids location.
Qualifications and Skills:
- Positive, Customer Focused Attitude
- Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
- Comfortable having interaction with customers
- The ability to multi-task in a fast-paced environment, and manage tasks to completion
- Understanding work flow and process including daily necessary tasks such as preparing estimates, processing approved estimates, invoicing completed work
- Effective communication skills, both written and verbal
- Be engaging, active and organized
- Work independently while enjoying the benefits of being a member of a team
- Ability to follow through with customers, technicians and team members
Our Customer Service – Office Support Person’s enjoy a competitive benefits package as all our employees do:
- Full Medical Coverage including free access, (NO CO-PAY) to MD live!
- Flex Spending Plan
- Delta Dental and Vision Coverage
- Paid Holidays and additional paid time off
- 401K, with Company sponsored deposit regardless of employee contribution
- Company-paid Life Insurance with low cost guaranteed additional coverage
Morrison Industries is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, quality of life, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.
Learn more about us: Triad Service Center | Commercial Floor Care Equipment Services & Sales
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