Lyon Living proudly offers the following benefits:

• Medical/Dental/Vision Plans/FSA/HSA
• 401K Matching
• Employee Housing Discounts
• Education Reimbursements
• Employee Referral Bonuses

Pay Range: $18.00-$20.00 per hour

Click here to learn more about Lyon Living

New opportunities are waiting for you! Are you customer service driven and ready to join our dynamic team?

We are committed to delivering excellent customer service while maintaining a work culture fostering community, collaboration, and innovation. We are currently seeking to fill a full time Customer Experience Specialist position for our latest development in Reno, NV, called RED, Reno Experience District. RED will consist of 6 different apartment buildings with 1,300 luxury apartment homes, 70,000 sq. ft. of retail and restaurants, a Market Hall, 170-room hotel, and a Tech Office Campus. Click here for more details on RED!

The Customer Experience Specialist will build relationships with residents and businesses within the community, assist with resident retention and increase service levels at the community.

Essential Job Functions:

• Assist with resident concerns and issues.
• Assist with community outreach and community partnerships.
• Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc.
• Build and manage relationships with local businesses and vendor partners.
• Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed.
• Plan events within monthly budget.
• Increase awareness and maintain all social media sites.
• Provide feedback to the Director of Property Operations, Property Manager, and Marketing team of upcoming social events and update once the events have taken place.
• Update current property website and community boards with upcoming events.
• Maintain sensibility of market presence and community value.
• Persistently seek to create team and resident experiences.
• Provide exceptional customer service to residents, vendors, staff, and guests.

Experience/Requirements:

• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Intermediate to proficient levels of computer and administrative expertise.
• Develop and maintain excellent working relationships with Employees and vendors.
• Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager.

Send your resume to Careers@lyonliving.com or call (949) 838-1230

Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race, color, religion, sex, national origin, disability or veteran status.

Pre-employment background check, DMV record search and drug screening required. Lyon participates in the E-Verify program.