Customer Care Center Representative Job at Preston Ford
Job Summary
Preston Automotive Group is expanding its high volume customer care call center. If you enjoy helping people and being on the phone, we're looking for career oriented, Customer Service Representatives who will provide excellent communication with our customers.
Responsibilities and Duties
As a Customer Care Center Representative you will make outbound calls and receive inbound calls from current, previous and prospective customers to schedule service appointments. Automotive experience is helpful, but is NOT a requirement. Paid training and ongoing support provided!
Full-time hours; must be able to work rotating shifts, including evenings and alternating Saturday's.
Qualifications and Skills
- Pleasant, engaging and professional phone manner – must be able to “smile” on the phone
- Call Center/collections/customer service and/or marketing experience preferred
- Team player, positive attitude!
- Strong PC and internet skills
- No outbound phone call reluctance
- Willing to learn consistently, and driven to achieve daily
No walk-ins or phone calls please. Chosen individuals will be contacted by phone and/or email with additional information. Thank you for your interest. We look forward to hearing from you!
Benefits
We offer:
- Comprehensive Training Program
- Advancement Opportunities
- Great Work Environment
- Company benefits
Compensation: Hourly wage+ bonus structure
Job Type: Full-time
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