Job Title: Court Liaison

Job Code:

Job Series: Court Liaison

General Statement Of Duties: The Court Liaison works to serve custodial parents applying for child support services with the assistance of the Office of Support Enforcement by facilitating communication and collaboration between Domestic Relations, the Court, and the OSE staff Attorneys, providing applicants with appropriate documents and directives, responding to applicants, attorney, Court Unit and Judicial requests for information, Orders, Discovery, telephone applications and continuances. Assists Staff Attorneys with Court Hearing preparation, and provides support during hearings with by keeping judges and attorneys informed of information, attendance and support guideline information.

Distinguishing Factors:

The Court Liaison classification is distinguished from other classifications by specializing in work with child support members who have primary custody of their children. The Court Liaison is responsible for engaging with participants in a manner that provides meaningful support and positive outcomes for the participant, while simultaneously providing objective, neutral information to judges and attorneys.

Essential Functions Of the Position: Screen members in a timely manner for application approval, and determine course of action for support services and case options. Make direct connections to a wide range of services for custodial parents, including, but not limited to paternity establishment, child support establishment and enforcement, modification assistance. Inform the judicial officer, domestic relations workers, and the Staff attorney assigned to the case in a timely manner about client issues, concerns, continuance requests, document availability and third party requests. Assist with case preparation for Court. Facilitate collaboration and communication, and timely responses between custodial parents and the Staff Attorneys.

Provide non-case-specific consultation to callers. Track cases where screening, assessments, or consultations have occurred, and related outcomes or court orders. Provide data regarding the work of the Office of Support Enforcement for monitoring outcomes and audits. Identify and strengthen relationships and referral processes with current community resources. Problem solve with community and statewide resources to expand services available to participants in the community. Attends meetings and trainings as required. Performs other duties as assigned.

Supervisor Responsibilities:

No formal supervisory responsibility. Responsible for one’s own work product and work within a unit performing similar functions.

Minimum Education:

Graduation from an accredited college or university with a bachelor’s degree with major course work preferably in the social sciences or related field and two years of experience in criminal justice, behavioral health, or related field. Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.

Master’s degree in one of the above areas strongly preferred.

OR One year of experience as a Court Liaison with the Domestic Relations.

Residence Requirement: The County of Delaware has a residency requirement for employees. Anyone applying for this job must reside in Delaware County or be willing to move to the County within three months of starting employment

Job Type: Full-time

Pay: $53,622.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Media, PA 19063: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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