COOK I - HRH-NYC - Hard Rock Hotel New York Job at Hard Rock Cafe' New York

Hard Rock Cafe' New York New York, NY 10036

The Cook I is responsible for consistent cooking, preparing, and garnishing of quality food product. This position is instrumental in maintaining a clean, organized, and harmonious kitchen.

Responsibilities

  • Follow kitchen safety procedures at all times.
  • Follow handwashing and other personal and kitchen sanitation procedures at all times.
  • Report safety, sanitation, and other similar violations to the chef.
  • Operate, maintain, and clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill, and other equipment according to instructions.
  • Set up stations, including utensils, equipment, and other needed items.
  • Receive and store food according to standards, ensuring all product is rotated and items are stored at proper temperatures.
  • Review production schedule at the beginning of each shift to ensure all items necessary for preparation are stocked.
  • Ensure all items are prepared according to recipe cards, plating guides, and photographs.
  • Maintain cleanliness continually by throwing away trash, wiping down work area, cleaning equipment, and returning utensils.
  • Follow governmental workplace health and safety guidelines and safety data sheets when storing and handling toxic substances.
  • Maintain positive and professional communication with all staff.
  • Provide recognition to others, including co-workers, supervisors, managers, and directors.
  • Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
  • Ensure a healthy and safe work environment for co-workers and guests.
  • Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
  • Promote property outlets to guests.
  • Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
  • Resolve guest complaints using property procedures.
  • Create a positive environment in which all employees have the ability to maximize their potential.
  • Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
  • Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.
  • Participate in Sound Check meetings on each shift.
  • Always smile and offer a warm greeting to all.
  • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
  • Take initiative to offer assistance throughout the property.
  • Operate ethically to protect the Hard Rock brand.
  • Utilize programs designed to help Save the Planet.
  • Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
  • Perform additional duties as requested by department managers and supervisors.
  • Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
  • Coordinate operations with other departments, as needed.
  • Present a professional image to employees, guests, clients, owners, and investors.
  • Maintain confidentiality of guest, employee, and company information.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • Secondary school degree preferred and/or previous work experience in service for at least 2 years.

SKILLS

  • Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
  • Ability to read, comprehend, and write simple instructions, short correspondence and memos.
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
  • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
  • Fluency in English: additional languages preferred.

PHYSICAL DEMANDS

  • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Ability to obtain impressions through the eyes.
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

ADDITIONAL REQUIREMENTS

  • Understanding of lifestyle hotels and premium dining products and services.
  • Must meet legal requirements for any required licensing.
  • Ability to work evenings, weekends, and holidays, as needed.

Job Type: Full-time

Pay: $29.32 - $31.32 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Ability to commute/relocate:

  • New York, NY 10036: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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