Are You Outgoing? Are You a People Person? Do You Love to Help People Make Their Dream Events a Reality?

Join Us Today! We are looking for a detail-oriented, and enthusiastic Convention Services Manager

Compensation: $50,000 - $62,000 plus sign on bonus

Generous PTO, Full Benefits, Discounts, and more!

About The Position:

The Convention Services Manager is a key player in managing, coordinating, and executing all details and aspects of events. The CSM is goal driven, detail oriented, and likes to have fun.

Responsibilities:

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Respond in a quick, timely, and professional manner to all internal partners and external customers.
• Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.
• Also prepare for and participate in client site visits, tasting panels, pre- and post-cons planning meetings, networking, and other customer-centric meetings.
• Effectively and efficiently monitor and manage all aspects of events.
• Gain knowledge of hotel’s food and beverage products, pricing and presentation, and any other details related to event success.
• Learn and use digital sales systems (i.e. Delphi, CI/TY, PMS, etc.) and understand the hotel’s revenue strategies (i.e. product pricing, budgeted goals, etc.).
• Attend customer functions as needed. The CSM may be required to work varying schedules and at varying locations required by needs of the business. Most tasks performed by the CSM are conducted independently and with minimal direct supervision, or in a team environment with the employee acting as a team leader.
• Work to consistently meet goals and performance metrics.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Job Type: Full-time

Pay: $50,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Northbrook, IL 60062: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What are your salary expectations?
• Do you have any Wedding or Event Sales experience?

Experience:

• Sales: 1 year (Preferred)

Work Location: One location

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