Concierge Job at Comstock Companies
Comstock Companies
Remarkable Team. Remarkable Opportunities.
Comstock Holding Companies, Inc. (Nasdaq: CHCI) is a leading real estate developer, acquirer, investor, operator and asset manager of mixed-use and transit-oriented properties in the greater Washington, D.C. metropolitan area that has developed, acquired and managed thousands of residential units and millions of square feet of mixed-use and transit-oriented properties since its founding in 1985. Among the fastest growing, vertically integrated, large real estate operating companies in the Washington, DC region.Comstock is seeking highly motivated individuals to join the Comstock Team.
To learn more about Comstock’s history, company culture, and business lines, please review our corporate brochure by clicking here: https://comstockcompanies.com/corporate-brochure/
Comstock is seeking a Concierge for our luxury apartment building at 1908 Reston Metro Plaza to provide exceptional customer service at the front desk for all residents and guests, Part time Saturday-Sunday between 4 p.m.-12 a.m. (Located on the Silver Line at the Whiele-Reston East Metro Station)
Comstock is proud to be named a 2020 Top Workplace by the Washington Post. We offer a competitive salary with great
benefits, opportunities for
advancement, friendly work environment and more! To learn more about Comstock Companies and how you can grow your career with our expanding portfolio, please visit: http://www.comstockcompanies.com and apply today!
Responsibilities
- Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible
- Meet and greet all visitors such as tenants, guests and prospects
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Respond to tenant questions and complaints in a timely manner
- Ensure that only authorized individuals enter the building
- Manage incoming phone calls and direct them to the appropriate destination
- Coordinate reservation for amenity space, loading elevators and loading dock
- Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
- Work scheduled shifts
- Perform other duties as needed
Qualifications
- High School Diploma or equivalent (GED)
- Strong customer service background
- 1 year of concierge or high-end customer service experience is needed and 3 years is preferred
- Must be able to work weekends
- Ability to work holidays required. Flexibility to pick up additional shifts, as needed
- Proficient in Microsoft Office, particularly Outlook, Word and Excel
- Outgoing personality with ability to relate to diverse group of people
- Self-motivated and high energy
- Strong problem-solving skills
- Strong sense of urgency
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must hold oneself and others accountable and strive for a high level of excellence
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- Must be customer-focused and results-oriented
- Must want to continuously learn and develop
- Exceptional oral and written communication skills
- Ability to work well in a team establishing good working relationships with others
- Ability to multitask and prioritize tasks with a strong attention to detail
- Self-directed and able to work independently, with minimal supervision
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Spend time sitting, standing, and walking
- Able to pull, lift up to 50 pounds
- Spend time making repetitive motions
- Able to use his/her hands to manipulate/control tools and/or objects
- Work under distracting or uncomfortable noise levels
- Work indoors in a temperature-controlled environment
- Respectful of shared workspace and physical proximity with other
ONE COMSTOCK, ONE MISSION: Delivering extraordinary experiences in places people live, work, and play. To support Comstock’s core mission statement, all team members must demonstrate a commitment to customer satisfaction while promoting professionalism, collaboration, and respect for all individuals and organizations that do business with Comstock.
Comstock considers the health and safety of its residents, tenants, guests, and team members as its highest priorities. As such, Comstock consistently monitors developments related to COVID-19 and similar risks to the health and well being of the general population and reserves the right to mandate appropriate safety precautions including vaccines.
Comstock Holding Companies, Inc. is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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