Computer Analyst 1 Job at Dallas Theological Seminary
The mission of Dallas Theological Seminary as a professional, graduate-level school is to glorify God by equipping godly servant-leaders for the proclamation of His Word and the building up of the body of Christ worldwide.
The Part-Time Computer Analyst 2 is responsible for providing excellent customer service to the faculty, staff, and students of DTS. Classroom specialist will help support, configure, recover, and manage the classroom environment: this includes Lifesize equipment, projectors, TV and Atlona display equipment. This position will be partly responsible for training the IT team on classroom specific technology.
When Classroom do not require specific help they will support, configure, recover, and manage the Windows, Apple and Mobile infrastructure, and classroom technology. These systems support more than 500 employees and 2600 students in a demanding academic environment. It is the responsibility of the PT Computer Analyst 2 to help foster quality technical services within the entire Information Technology department.
Duties/Responsibilities:
-
Provide excellent customer service to the DTS family (Faculty, Staff, Students)
-
Help ensure that IT policies and standards are observed.
-
Install, administrate, monitor, and triage many technology products.
-
Create and maintain IT documentation.
-
Work with the IT staff community to analyze and resolve problems associated with technical issues.
-
Escalate support for unresolved helpdesk issues.
-
Administrate and monitor Windows and Apple computers
-
Help with IT support related to classroom technology, including video conferencing solutions.
-
May evaluate and recommend testing and evaluation of new procedures, software, and hardware.
-
Interface with non-technical users to teach and equip the DTS family to utilize technology effectively.
-
Other tasks as directed by DTS management and IT department personnel.
- Humble. Must display the ability to learn from others and listen to the input of team-members.
-
Initiative-taker. Able to manage own projects efficiently and press towards goals without needing oversight.
-
Listener. Able to listen to the problems of DTS family and help offer solutions.
-
Respectful. Able to communicate with respect and value for each member of the DTS family.
-
Responsibility. Ability to make decisions and provide recommendations that can affect an entire project/system/organization.
-
Follow-through. Aptitude to organize and follow large, high priority tasks through to completion and the ability to think and work in an organized and effective manner in an environment that has demands and priorities.
-
Prioritize. Ability to organize, prioritize, and implement work assignments.
-
Emotionally strong. Able to work in a fast-paced environment with high co-worker and client interaction.
-
Resilient. Able to iterate on issues and learn from mistakes. Views mistakes as opportunities for growth.
Education and Experience:
Administrative experience with one OS upgrade requested.
Experience servicing MAC and PC hardware requested.
At least two years related experience requested.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds for short periods.
Must be able to stand on a ladder.
Must be able to perform classroom maintenance.
If you are a student at DTS, please fill out the FAFSA to see if you qualify for the Federal Work Study Program.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.