Community Relations Officer

Looking for a gregarious individual to join our team and drive our community relations efforts. In this role, you will be the principal ambassador for the organization with responsibilities for delivering the credit union’s philosophy to our local communities. If you have a passion for nurturing meaningful relationships with community groups, organizing events, and coordinating volunteers reach out to us today!

Why Work for Mainstreet Credit Union?

Because Mainstreet Credit Union has consistently provided stability for employees and members over the span of more than 65 years. Not to mention, Mainstreet Credit Union aims to be the financial home to every member. We continue to strive for a welcoming culture, where our employees are knowledgeable, helpful, and accountable for their position within the team. To achieve this vision, we provide continued training and development opportunities, as well as a friendly environment where members and employees can feel at home. Being a not-for-profit organization, we keep business simple and real. We enjoy sharing in our community, and we always find the most effective way to serve our members and provide full pay and benefits for our employees, even through uncertain times.

In addition to our friendly and welcoming environment, we offer our employees:

• Day-time hours that provide for a healthy work-life balance
• Three weeks of PTO in the first year with a generous annual PTO carryover plan
• A wide variety of insurance options for health, dental, and vision
• 401k with company match
• Company provided life insurance and long-term disability
• Special product perks for employees

Company Expectations

In the performance of their respective responsibilities, all employees are expected to perform the following:

• Predictable and reliable attendance as required to successfully perform the duties of the position.
• Interact professionally with all employees, members, and general public.
• Ability to perform job expectations in an accurate and efficient manner.
• Complete required new hire, on-the-job and additional training as indicated by management andcompany policy.
• Comply with all Mainstreet Credit Union policies and procedures as communicated in the EmployeeHandbook or elsewhere.

Position Overview

The Community Relations Officer serves as primary contact and liaison to build effective, professional relationships with local community leaders. This position will be responsible for developing, deploying, and sustaining community engagement strategies in local markets.

Working with the business development team, the Community Relations Officer will help coordinate and initiate programs designed to increase membership, member services, and loan activity to help Mainstreet achieve strategic goals.

The Community Relations Offers should be passionate about the local community and Mainstreet’s role in further engaging and supporting the communities in which we serve.

Ensures Mainstreet’s community engagement objectives are met.

Major Responsibilities

• Develop and execute Financial Literacy strategies for SEGs, School Districts, and employees.
• Serve as the primary interface with local community officials, business and school district leaders regarding community engagement and outreach opportunities
• Support Mainstreet’s objectives by attending events and participation on local boards and committees.
• Help with creation and delivery of content: newsletter articles and social media content.
• Assists in scoping, implementing, and managing various Community Relations programs and opportunities for impact and value.
• Provide insights and recommendations for participation/improvement of community programs and events.
• Schedules and facilitates school presentations (Banzai). Prepares the necessary instructional handouts for distribution at school presentations.
• Conducts presentations (Banzai Direct) to groups of prospective members. Provides ongoing resources and materials to educate and grow membership.
• Communicate current promotions and benefits of Mainstreet Credit Union
• Creates and executes events successfully. a. Coordinates hosts and attendees. b. Determines resources (time, money, equipment, etc.) required, reviews the quality of vendor work; and ensures deliverables are on time, within budget, and meet or exceed expectations.

Required Qualifications

• Degree in organization development, non-profit management, business-related fields, orequivalent experience.
• 3 years’ experience in non-profits, community affairs, political or grassroots organizing.
• Strong public speaking skills.
• History of event planning/management
• Proven track record of building relationships with internal stakeholders and external partner organizations.
• Contract negotiation and management experience
• Demonstrate excellent communication and interpersonal skills

Physical Requirements

Regularly required to talk and hear. Frequently required to stand, sit, walk, use hands to finger, handleor feel; and reach with hands and arms.

Job Type: Full-time

Pay: From $48,526.40 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees are required to wear masks when not at their work station. Work areas are cleaned and sanitized frequently.

Application Question(s):

• What is your desired annual salary?

Experience:

• financial institution: 2 years (Preferred)
• community relations: 3 years (Preferred)

Work Location: One location

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