Commissary Officer Job at US Defense Commissary Agency

US Defense Commissary Agency Twentynine Palms, CA

Duties

Position responsibilities include:

  • Managing all activities and functions of a commissary store to include the full range of managerial and supervisory responsibilities.
  • Executing Agency policy, sales, and promotional programs.
  • Coordinating with Zone Manager in developing and implementing local commissary management policies and procedures.
  • Analyzing a variety of management reports to determine efficiency of operations and initiate action to correct deficiencies.
  • Managing and monitoring all budget funding expenditures to ensure that execution is within the parameters of the funding program for their individual store.
  • Directing monitoring, and adjusting the overall execution of the store sales plan, ensuring that sales goals and targets are met.
  • Establishing, monitoring and adjusting an inventory control program and store security program that focuses on the elimination of fraud, waste, and abuse.
  • Establishing, monitoring, and adjusting a variety of programs to include safety, customer relations, sanitation, and patron identification programs.
  • Initiating, approving and obtaining all required concurrences for personnel actions within the store.
  • Promoting DeCA goals and objectives of the EEO and Affirmative Action Program.
  • Participating in customer advisory council meetings.

In accordance with the current CCP Manual, applicants are responsible for the completeness and accuracy of their application/resume and must follow the instructions in the vacancy announcement in order to receive consideration. We encourage you to read the entire announcement before starting the application process.

By 11:59 ET on the announcement closing date, you must meet qualifications, conditions of employment, and other stated requirements, and submit a complete resume and all applicable required documents and select at least one eligibility that applies to you. When choosing your eligibility or eligibilities, carefully read the explanation as it will identify additional documents you must submit with your application package to prove you meet that eligibility. All submitted documents must be legible. Illegible documents may result in you being marked ineligible. Additionally, failure to meet qualifications and/or requirements, submit a complete resume, submit required documents, or select an eligibility applicable to you will result in you being ineligible for this position. Applicants who disqualify themselves receive no further consideration.

Requirements

Conditions of Employment

  • Must be a U.S. citizen or U.S. National.
  • Male applicants born after December 31, 1959, must be registered with the Selective Service System by the announcement closing date or exempt from registration. See https://www.sss.gov/ for more information.
  • May be subject to a probationary/trial period.
  • May be subject to one-year supervisory probationary period.
  • Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
  • Must sign a Mobility Agreement upon accepting a position.
  • Must complete a conflict-of-interest questionnaire.
  • Direct deposit of pay is required.

Qualifications

Your resume and supporting documents must show that you meet the qualifications for the below grade level.

Qualifications and requirements must be met by the closing date.

For GS-12: One year of specialized experience equivalent to at least the GS-11 grade level or equivalent to at least GS-11 under other Federal service pay systems, private sector, or military.

Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include: (1) Managing a commissary store, supermarket, or similar type of commercial retail food store; (2) Managing a department in a retail food store; (3) Planning, standardizing, or controlling operations in an assigned group of retail food stores; (4) Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store; and (5) Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

See the Group Coverage Qualification Standard for Administrative and Management Positions and Individual Occupational Requirement for the Commissary Management Series for more information about qualifications.

Education

For this grade level, you must meet the qualification requirement through experience alone. You may not use education to qualify.

Additional information

  • We encourage you to review the Safer Federal Workplace information regarding COVID-19.
  • Position is covered by the Commissary Career Program (CCP). If you decline a job interview or a job offer, you will be deferred from consideration for 6 months.
  • Employees who accept downgrade assignments (i.e., change to lower grade) for positions filled through the CCP may be entitled to pay retention under certain circumstances. See DeCAM 50-18.1.
  • Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. This position requires U.S. citizenship.
  • If Permanent Change of Station (PCS) is authorized and you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses.
  • Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes.
  • The specific position being filled may or may not be obligated. If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the specific position is obligated.
  • Subject to occasional overtime.
  • Position is exempt from Fair Labor Standards Act (FLSA).
  • Position is not covered by a bargaining unit.
  • Financial Difficulty does not automatically remove you from consideration for a position.
  • Position does not meet the DoD criteria for re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS).
  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
  • Additional vacancies may be filled from this announcement up to 90 days after the closing date.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated against the qualification requirements and the following competencies:

  • Interpersonal Skills
  • Management Experience in Retail Store

Application Review. We review your application package to confirm your appointment eligibility, determine your qualifications, and verify you meet requirements. If your application package lacks any of the information necessary to make these determinations, or the information is illegible, you may be ineligible for consideration.

Please follow all instructions carefully as errors or omissions may affect your rating. The score you receive is a measure of the degree to which your background matches the competencies required. Based on the results of the evaluation process, we place those who apply under delegated examining procedures in one of the following quality categories:
  • Best-Qualified: Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
  • Highly-Qualified: Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
  • Qualified: Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
In accordance with category rating procedures, qualified and appointable applicants are referred for selection consideration, subject to restrictions of the DoD referral system for displaced employees.

Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.

Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.

Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Submit a complete application package by 11:59 PM ET on 12/26/2022.

    1. Resume: Required. Your resume must contain your name and contact information. Additionally, for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present), number of hours worked per week, position title, pay plan (e.g., GS, WG, WL, WS) and grade level, and a narrative description of the job duties you performed. We strongly encourage you to use the USAJOBS resume builder to assure you include all required information. We review only the last resume received. Illegible documents are not considered. You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc. on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.

    2. Transcripts: Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable if they contain the applicant's (your) name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date.

    3. Questionnaire: Required. Preview the questionnaire at https://apply.usastaffing.gov/ViewQuestionnaire/11759087.

    4. Supporting Documents: As applicable. Read your selected eligibility or eligibilities closely to determine which documents you must submit to verify your eligibility to apply. Submission of documents required to verify your eligibility applies to all applicants.

    Claiming Veterans' Preference? You must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,

    • 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
    • Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
    • Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
    If you are currently serving on active duty and expected to be released or discharged within the next 120 days: A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed is required. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. If selected, additional documentation may be required prior to appointment.

    To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
  • How to Apply

    To apply for this position, you must complete the online application and submit all required documents by 11:59 PM ET on 12/26/2022.

    To begin, click Apply Online to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged in to your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application including selecting at least one eligibility that applies to you, verify the required documentation, and submit your application. Not selecting an eligibility automatically removes you from consideration. Likewise, if you select only one eligibility and it does not apply to you, you are automatically removed from consideration. After reading the eligibility definitions/explanations, if you are unsure which eligibility applies to you, consider selecting them all. You will be notified whenyour application is received.

    To verify the status of your application log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application Status page displays the status of your application, the documentation received and processed, and the responses you submitted. It may take several hours for your uploaded documents to clear the virus scan process.

    Agency contact information

    DECA 1144 Team

    Phone

    614-692-9215

    Fax

    215-516-6082

    Email

    DECA1144_CCP@dla.mil

    Address

    Defense Commissary Agency West
    1300 E Avenue
    Fort Lee, VA 23801-1800
    US

    Next steps

    At various points you receive notices regarding your application status. Your notices are posted to your USAJOBS account and sent via email. You receive a notice of receipt after you complete the application process. You receive another notice after we review your application package to verify you meet qualifications, other requirements and are eligible for consideration. You receive a notice if you are referred to the hiring manager for selection consideration. The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Finally, you can expect to receive a final notice of decision more than 180 days after the announcement closes.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Submit a complete application package by 11:59 PM ET on 12/26/2022.

1. Resume: Required. Your resume must contain your name and contact information. Additionally, for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present), number of hours worked per week, position title, pay plan (e.g., GS, WG, WL, WS) and grade level, and a narrative description of the job duties you performed. We strongly encourage you to use the USAJOBS resume builder to assure you include all required information. We review only the last resume received. Illegible documents are not considered. You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc. on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.

2. Transcripts: Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable if they contain the applicant's (your) name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date.

3. Questionnaire: Required. Preview the questionnaire at https://apply.usastaffing.gov/ViewQuestionnaire/11759087.

4. Supporting Documents: As applicable. Read your selected eligibility or eligibilities closely to determine which documents you must submit to verify your eligibility to apply. Submission of documents required to verify your eligibility applies to all applicants.

Claiming Veterans' Preference? You must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,

  • 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
  • Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
  • Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
If you are currently serving on active duty and expected to be released or discharged within the next 120 days: A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed is required. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. If selected, additional documentation may be required prior to appointment.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.


Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Veterans

Clarification from the agency

THIS ANNOUNCEMENT IS OPEN TO: All United States Citizens, Displaced employees (Interagency Career Transition Assistance Plan - ICTAP eligible) within the Local Commuting Area, and Veterans.




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