Client Service Representative Intermittent (AA13) Job at Benton County Oregon
Job Summary
Want to do meaningful work that will leave a lasting impact in our community?
Benton County is in search for a
Client Service Representative (CSR) - Intermittent
to support the Benton County Health Services department.
The first review of applications will be on November 23rd, 2022.
Applications that are submitted after this date may or may not be considered for interviews. The posting may close without notice after the first review date when a sufficient number of qualified candidates are received.
Job Summary
This position supports the various programs of Benton County Health by providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person. The environment is fast paced and ever changing. This position is required to cover at various locations throughout the Benton Health Service system.
Click here (Download PDF reader) for a complete list of the duties, responsibilities and physical requirements of this position.
Please note:
- This position will work at various locations throughout the Benton Health Service system as needed: Corvallis, Alsea, Monroe, Lebanon, and Sweet Home.
- Your clinic location preference will be asked during the application process, multiple options can be chosen.
- This position is limited to working 1040 hours in a fiscal year (July 1st - June 30)
- This recruitment may be used to fill multiple vacancies and establish a pool of qualified candidates for future vacancies.
- Training schedule will be Monday through Friday 8:00 AM to 5:00 PM, for six to eight weeks.
- Work shifts to be determined with candidate and business needs respectively.
- Hourly salary range of $18.14 - $25.40
- Rewarding work in a productive, innovative, and creative environment
- Colleagues who are passionate about public service
- A great work-life balance
- Advancement and learning opportunities that will help grow your career with Benton County
- Live, work, and play in Corvallis, Oregon
The following minimum qualifications are required for this position:
- High School Diploma or GED; AND
- 3 years of administrative support, office and/or customer service experience.
Special Requirements:
- Benton County requires all Health Services and Clinic employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer.
- Valid Oregon Driver's License or ability to obtain upon hire.
- is CPR certified.
- is bi-lingual (English & Spanish).
- has office experience in a confidential environment.
- has good working knowledge of HIPAA requirements.
- has proficient data entry skills
- is an intermediate user of Microsoft Office Suite (Word, Excel & Outlook)
Perfectly placed in the Willamette Valley, 90 miles south of Portland and 40 miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural activities. Combined with outdoor recreation galore in the Cascade Range 80 miles to the east and the Coastal Range and Pacific Ocean 50 miles west, the county’s 90,000 residents like to say they “have it all.”
Working at Benton County
Living in Benton County
How to Apply
- To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
- Only complete applications received by the posted application deadline date, or the first review date will be considered.
- Answer all supplemental questions.
- You will get an email stating your application has been submitted. Log in to your NeoGov account before the job announcement closes to see if you have any pending tasks or notifications, and make sure to complete these tasks before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and NeoGov account for updates regarding this recruitment.
- This is a FLSA non-exempt position.
- This position is limited to working 1040 hours in a fiscal year (July 1st - June 30)
- This recruitment may be used to fill multiple vacancies and establish a pool of qualified candidates for future vacancies.
- This position requires driving and may require use of a personal vehicle.
- Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
- Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to attach your DD214 or Disability letter from the VA.
- Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
- If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling 541-766-6081.
Benton County is an equal opportunity, affirmative action employer committed to work force diversity, fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income.
Helpful links and contact information
Learn more about Benton County
Understanding the County Application Process
Job Interest Cards webpage
For more information you may contact us by e-mail at recruiting@co.benton.or.us or by phone at 541-766-6081.
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