Caterer Job at Boston Park Plaza

Boston Park Plaza Boston, MA 02116

Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:

An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities. This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Boston Park Plaza is a member of the Preferred Hotels and Resorts.
Overview:
Responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Directs, implements and maintains a management philosophy that serves as a guide to Convention Services staff.
Responsibilities:
  • Anticipate client and individual guest needs associated with execution of event
  • Resolve complaints and requests to client satisfaction.
  • Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements.
  • Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget.
  • Manage group room blocks up until contracted “cut off”
  • Prepare accurate deposit invoices
  • Review Final bill for completeness and accuracy.
  • Prepare and distribute, in a timely manner, accurate Banquet event orders.
Qualifications:
  • Minimum (2) two years of college, degree desirable.
  • Excellent written and oral communication skills.
  • At least 2 years experience in a similar position in similar operation preferred.
  • Experience with Delphi
  • Experience with Microsoft Office- particularly Word, Excel, and Powerpoint
  • Catering sales experience preferred
  • Knowledge of Superior relationship-building skills and able to effectively network.
  • Fluency in a foreign language preferred.




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