Case Manager Job at Northern Lakes Community Mental Health Authority

Northern Lakes Community Mental Health Authority Cadillac, MI 49601

($54,102 - $62,602)

ESSENTIAL POSITION FUNCTIONS (listing Position Specific functions first):

  • Provide supports coordinator/case management services to assigned individuals. The core elements of supports coordinator/case management include assessment, service plan development, linking/coordination of services, reassessment/follow-up, and monitoring of services.
  • Complete a comprehensive social work assessment for each case management qualified consumer assigned annually in preparation for the Individual Plan of Service (IPOS).
  • Coordinate and serve as chairperson in the development of an integrated IPOS for all assigned consumers on an annual basis minimally, including a pre-planning process.
  • Amend or develop a new IPOS when significant changes occur in services or consumer status.
  • Link assigned consumers to needed assessments and service providers, both internally and externally, as indicated by individual recipient needs.
  • Schedule and participate in intra and interagency meetings as needed to advocate for and coordinate services, to evaluate the recipient's progress and to ensure rights and freedoms are protected.
  • Make and document referrals to appropriate agencies when NLCMHA does not provide the needed service(s).
  • Examine assigned consumer status and needs, as defined in the IPOS, and will document the case management service provided in written progress notes.
  • Complete a comprehensive IPOS Review for all assigned consumers as appropriate.
  • Responsible to monitor overall service provided to ensure services are being provided consistent with the IPOS document and that identified activities or services have been completed as established.
  • Perform adult foster care home placement and follow-up functions consistent with applicable standards, including oversight of personal care services.
  • Participate in the NLCMHA’s Emergency Services Program as credentialed and privileged to do so.
  • Assist co-workers, as both situation and time provides, providing day emergency services.
  • Coordinate with other agency staff procurement of adaptive equipment and medical/dental services as identified in the IPOS.
  • Stay abreast of entitlement programs and will assist assigned consumers in applying for and maintaining benefits.
  • Coordinate with clinical services staff the development of behavioral plans, as required, and will ensure compliance with Behavioral Treatment Committee procedure.
  • Participate, as a resource person, in program/service reviews or audits, i.e., clinic services, specialized residential, etc. and assist as requested in completing and implementing plans of correction.
  • Maintain current knowledge of mental health symptomatology, intervention and treatment strategies.
  • Coordinate contracted services, (including provider training specific to the recipient) and verify that the services were delivered as specified in the IPOS.

SUPPLEMENTARY FUNCTIONS:

  • May transport medications to consumers as requested.
  • May observe set up of consumer medications.
  • May represent NLCMHA on internal and/or external committees or work groups to enhance organizational performance and development and quality of care including Continuous Quality Improvement activities.
  • May participate in community education/community caregiver activities.
  • May receive and assist in resolving complaints or inquiries related to services provided by NLCMHA.

QUALIFICATIONS AND COMPTETENCIES:

Credentialed by NLCMHA to provide services in this professional discipline.


LICENSING or CERTIFICATIONS:

Must have licensure with the State of Michigan as a Licensed Bachelors Social Worker. Limited Licensed Bachelors Social Worker or licensed RN considered. Must maintain licensure.


MINIMUM EDUCATION & EXPERIENCE:

Bachelor’s Degree in Social Work from an accredited university, or a Degree in Nursing.

Must be motivated to work with the developmentally disabled and be able to demonstrate knowledge of the special needs of this population. Although not a requirement it is preferred that this knowledge is in part the result of prior direct experience with a minimum of one year experience working with the developmentally disabled population.


KNOWLEDGE, SKILLS AND ABILITIES:

Basic knowledge of the Mental Health Code, and the structure, guidelines and services of NLCMHA.

Uphold NLCMHA’s Code of Conduct and professional Code of Ethics, in addition to maintaining current appropriate State licensure/registration and standards where applicable.

Must possess professional knowledge, consistent with license or registration and demonstrate throughout employment practice equal to acceptable professional standards.

Ability to communicate, understand and carry out oral and written directions effectively in English and clearly present information both orally and in writing on a level suitable for public groups.

Learn community resources and identify procedures required to use a wide range of services.

Ability to maintain effective working relationships and productively serve as a member of a team with employees and the public plus have the ability to deal with problems courteously and tactfully.

Ability to work effectively with employees of other agencies, Board members, advisory groups, committees, professional organizations and the public.

Skill in advocating on behalf of consumers, families/guardians and NLCMHA with the community at large.

Must have a working telephone, possess and maintain a valid Michigan Driver’s License, have a good driving record, automobile insurance coverage and have access to an automobile.

Must be willing to transport agency consumers, including in own personal vehicle when necessary.




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