University Advancement

Student Services Professional III

RESPONSIBILITIES & DUTIES:

Individual Career Counseling (40%)

Conducts comprehensive intake interviews assisting students/alum with resume development, interviewing skills, job search action plans and self-assessment. Independently interprets career assessments for analysis and diagnosis to enhance career counseling. Provides one-on-one career counseling to students and alumni by assisting them to engage in the career development process and understand how the process is related to career choice and work performance by identifying, assessing, and understanding their competencies, interests, values, and personal characteristics (e.g., salary negotiation, job/internship search strategies, career transitions, LinkedIn). Develops career services and career counseling approaches for changing student populations including students from traditionally underrepresented backgrounds, non-traditional students, and re-entry students. Assists students and alumni with preparing resumes, developing interviewing skills, and searching for jobs through electronic sources. Leads Handshake student engagement including strategy development, implementation, and evaluation. Leads the Career Peer Mentor Program including selection, training, oversight, and evaluation. Selects, trains, oversees and evaluates graduate intern(s).

Group Facilitation and Promotion (35%)

Develops and presents workshops and seminars on current career and employment related topics (e.g., resume writing, job search, interviewing, major-specific career exploration, and major-specific job and internship search). Creates appropriate multimedia resources, handouts, and written materials for all educational/training work. Coordinates career–related activities such as club events, professional panels, presentations, and seminars. Facilitates career group workshops. Promotes career services to alumni and students by means of various marketing methods, social media, e-mail, and verbal communications. Establishes interactive ways to engage alumni and students in career-related technology resources. Develops and implements career education course materials. Develops collaborative working relationships with employers and assists with recruitment strategies utilizing Handshake and connecting to students via academic programs.

Faculty Engagement (25%)

Serves as liaison/consultant to assigned academic programs including consultation and collaboration with faculty in relevant disciplines. Plans and implements major-specific career-related events (e.g., panels, workshops, seminars, networking events, employer/alumni lectures). Works collaboratively with faculty to support classroom integration of career education. Leads Handshake faculty engagement including strategy development, implementation, and evaluation. Establishes a faculty outreach plan including measurable outcomes for CDAE.

Diversity, Equity, and Inclusion

In partnership with CDAE team, develops initiatives for the Career Center related to diversity, equity, and inclusion. Serves in an active role to advance a culture of inclusive excellence and ensure department is rooted in the core values of equity, justice, and inclusivity. Commits to providing inclusive support and resources to enable all students and alumni to seek job and internship opportunities with organizations who honor, respect and practice diversity, equity, and inclusion in the workplace.

Performs additional related duties as assigned.

REQUIREMENTS OF POSITION:

Bachelor’s degree in behavioral sciences or related field, including upper division or graduate work in counseling techniques, career development theory, plus a minimum of 3-years in higher education student services field preferred in career services. Master’s degree in counseling or related field preferred. Experience career counseling with diverse population of students preferred.

Ability to select, conduct, and interpret informal career assessment tools and other interactive strategies to assist students in clarifying values, personality traits, interests, and skills. Demonstrated knowledge of a variety of career related assessment instruments such as Strong Interest Inventory, Myers Briggs Type Indicator, StrengthsQuest, and Choices or Discover. Demonstrated knowledge of career development theories. Strong interpersonal and communication skills (oral and written), and the ability to work collaboratively with team members and a wide range of constituencies in a diverse community. Demonstrated critical thinking and investigative skillsets to provide personalized, customized approaches to each individual. Embodies a student-centered philosophy to support student/alumni developmental growth. Must be organized and follow directions with minimal to moderate supervision and handle multiple tasks. Maintains confidentiality of student/alumni information (as per FERPA). Computer literate (familiar with PC applications Microsoft Word and Excel), internet savvy, and strong internet research capabilities. Knowledge of social media platforms, LinkedIn, and career services management platform. Experience conducting workshops or similar group presentations preferred.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

This position is eligible to participate in the telecommute program. Approval should come from the department administrator and reviewed every six months, as the business needs may change at any given time.

** Review of applications will begin 11/4/2022 **

Hiring Range: $4,882 - 5,044 per month