Care Coordinator/Front Desk (Hospitality) - Brooklyn Job at SPEAR Physical Therapy
Great News! The Nation’s Top Physical Therapy Practice (that’s us!) is looking for lifetime members to join our unconventionally passionate family.
About the Company:
At SPEAR, we spend each day inspiring, caring for, and elevating the New York City metro area. Together, we have built a passionate and empathetic team motivated to become the best version of itself. We respect, lead, and challenge each other to always improve ourselves, our teammates, and the health of our communities.
At our core, we develop people. By providing each other the ideal opportunities and tools to flourish—both personally and professionally—we have fostered a culture rooted in growth. And we have fun doing it!
This focus on professional development and organizational expansion has resulted in our collective achievement of several honors and recognitions from top medical, academic, and business communities. SPEAR recently received Columbia University’s Award for Leadership in Clinical Education, given to the top 1/10th of 1% of practices. SPEAR was named six times to the Inc5000 list of fastest growing private companies in America, as well as having been named by SmartCEO magazine as a Future500 company five times. SPEAR was also chosen to appear in Chase Bank’s National Ad Campaign, Mission Main Street, as a thriving small business committed to serving community interests. SPEAR was the first private practice to ring the opening bell at the New York Stock Exchange when on May 4th, 2016, during small business week, the executive team was featured on MSNBC.
In 2016, SPEAR Physical Therapy was chosen as the American Physical Therapy Association Private Practice Section’s “Nation’s Top Practice,” recognizing the company for its dedication to innovation and excellence.
In 2020, at the peak of the pandemic, the SPEAR Physical Therapy team dedicated themselves to the New York City community. This dedication was a testament to the unrelenting commitment that SPEAR providers have for their patients—the resilience the team demonstrated, and the innovative care provided to our patients–during the events of 2020 are what led SPEAR to be awarded “The Nation’s Top Practice” by the WebPT Ascend Conference. To be recognized during this historically difficult year was a proud moment for the organization and all our incredibly devoted team members.
In the years to come, SPEAR will continue its path of growth, with further expansion planned beyond the New York City Metropolitan region.
Care Coordinator/Front Desk
Great News! The Nation’s Top Physical Therapy Practice (that’s us!) is looking for lifetime members to join our unconventionally passionate family. Our Mission is to get New Yorkers back to life. How do we do that? With our five-star customer service in physical therapy and human interaction.
What you will be doing?
As a Care Coordinator you will provide amazing customer service for patients from their first interaction through their last. You are the first and last impression for our patients and must perform the following tasks to the highest standards:
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
About the Company:
At SPEAR, we spend each day inspiring, caring for, and elevating the New York City metro area. Together, we have built a passionate and empathetic team motivated to become the best version of itself. We respect, lead, and challenge each other to always improve ourselves, our teammates, and the health of our communities.
At our core, we develop people. By providing each other the ideal opportunities and tools to flourish—both personally and professionally—we have fostered a culture rooted in growth. And we have fun doing it!
This focus on professional development and organizational expansion has resulted in our collective achievement of several honors and recognitions from top medical, academic, and business communities. SPEAR recently received Columbia University’s Award for Leadership in Clinical Education, given to the top 1/10th of 1% of practices. SPEAR was named six times to the Inc5000 list of fastest growing private companies in America, as well as having been named by SmartCEO magazine as a Future500 company five times. SPEAR was also chosen to appear in Chase Bank’s National Ad Campaign, Mission Main Street, as a thriving small business committed to serving community interests. SPEAR was the first private practice to ring the opening bell at the New York Stock Exchange when on May 4th, 2016, during small business week, the executive team was featured on MSNBC.
In 2016, SPEAR Physical Therapy was chosen as the American Physical Therapy Association Private Practice Section’s “Nation’s Top Practice,” recognizing the company for its dedication to innovation and excellence.
In 2020, at the peak of the pandemic, the SPEAR Physical Therapy team dedicated themselves to the New York City community. This dedication was a testament to the unrelenting commitment that SPEAR providers have for their patients—the resilience the team demonstrated, and the innovative care provided to our patients–during the events of 2020 are what led SPEAR to be awarded “The Nation’s Top Practice” by the WebPT Ascend Conference. To be recognized during this historically difficult year was a proud moment for the organization and all our incredibly devoted team members.
In the years to come, SPEAR will continue its path of growth, with further expansion planned beyond the New York City Metropolitan region.
Care Coordinator/Front Desk
Great News! The Nation’s Top Physical Therapy Practice (that’s us!) is looking for lifetime members to join our unconventionally passionate family. Our Mission is to get New Yorkers back to life. How do we do that? With our five-star customer service in physical therapy and human interaction.
What you will be doing?
As a Care Coordinator you will provide amazing customer service for patients from their first interaction through their last. You are the first and last impression for our patients and must perform the following tasks to the highest standards:
- Make our patients feel welcomed and valued, while also controlling the flow of the appointment.
- All patient phone calls and emails are responded to within 2 hours and always within 24 hours.
- You guide our patients entirely through our out-of-network experience.
- While you are working at the front desk you greet all patients who enter the clinic.
- Demonstrate a high level of customer service at all times.
- Follow the company SPEAR-IT values. Service, Passion, Empathy, Accountability, Respect, Integrity, and Teamwork.
- You maintain a high copay collections rate.
- You show up ten minutes early and you understand the urgency behind our patient’s need for help and healthcare
- You enter patient data with a high accuracy rate.
- No Experience Required!
- Someone who is hospitable, welcoming, and team-oriented
- You have a passion for helping others
- Great communication skills and friendly personality
- You have great attention to detail
- Self motivated and has a willingness to go above and beyond
- You enjoy seeking out an opportunity to make an impact daily and connecting with people
- BA/BS degree preferred, not required
- Paid Training
- Leadership Development with SPEAR Future Leaders Program
- Medical, Dental, Vision Benefits 401K Commuter Benefits Paid Time Off (PTO) and Paid Holidays FSA/HSA
- Discounted gym memberships, pet insurance, and select cellphone carrier
- Employee Discounts to special events like Broadway shows, movies, hotels, theme parks, etc.
- Company Events
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.