The primary responsibility of the Campus Safety Associate (CSA) is to maintain the safety and security of the campus community. The CSA will participate in the prevention, detection, and investigation of safety hazards on the campus. The CSA also works with contract security supervision to ensure that the security needs of the College are met. In addition, the CSA may be required to direct other College personnel in the event of an emergency in the absence of the Campus Safety Manager or Assistant Manager. Successful candidates must pass a background check including drug/alcohol dependency screening and must be physically able to perform the essential duties of the position.

• High School Diploma or equivalent, some college courses a plus.
• Valid U.S. Driver’s License.
• CPR/AED and First Aid certified (to be completed within 6 months of hire)
• Basic understanding of security systems operations
• Ability to perform under stressful and sometimes hazardous conditions (to include inclement weather)
• Ability to understand, act upon and assist with issuing specific directions and orders
• Must pass a criminal background investigation.
• Experience using Microsoft Office Suite.

The most successful candidate will have a career that reflects the following:

• Ability to speak more than one language
• Five (5) years’ experience in Law Enforcement, Fire/EMS or Security related duties.
• Associate degree or above in Criminal Justice or a related field
• Dispatch operation experience.
• Military experience

Additional Unique Competencies

Campus Safety Departmental Competencies:

• Professionalism – Maintain a professional image. Be ethical & group minded. Be accountable, learn from mistakes.
• Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the College, or organizations outside the College) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Security – Knowledge of HFC Policies and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents.
• Teamwork – Encourages and facilitates cooperation, pride, spirit, and trust. Facilitates cooperation and motivates team members to accomplish group goals. Ability to work as a team player in a multi-culturally diverse working environment.
• Communication - Record thoughts, promote ideas. Present complex information. Speak effectively to groups. As a matter of routine, officers must be able to effectively communicate and interact with diverse populations.

CSA Competencies:

• Service Focused – Delivers high quality, professional, responsive and innovative service to all customers. Establishes and maintains positive, long-term working relationships.
• Critical Thinking - Analyze information. Find reasonable, optimal solutions. Demonstrate originality.
• Intercultural Fluency - Value diversity, openness & inclusivity. Respect & seek to understand individual differences.
• Written Communication – Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Job Mastery and Continuous Education – Demonstrates responsibility for one’s own career path and continues learning by identifying and applying new skills as needed to perform successfully on the job. Applies background, technical knowledge, education, and prior job experiences to current and new job situations.
• Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Candidates must demonstrate proficiency in:

• De-escalation techniques, customer service focus, verbal/written communication, adapting to changing conditions or unexpected obstacles.

• Observe/detect/ identify individuals, safety hazards, and criminal elements within their patrol areas.
• Act calmly and authoritatively in emergency situations; utilize emergency equipment such as fire extinguishers, etc. and perform life saving techniques such as CPR and basic First Aid.
• Ability to maintain confidentiality.
• Support Henry Ford College’s Mission Statement, underlying principles, policies, and procedures.
• Act as a Campus Safety Authority.
• Write specific incident reports, log, parking citations, and lost & found.
• Operate security and safety equipment including, but not limited to, computers, motor vehicles, traffic control devices, and firefighting/medical equipment.
• Conduct investigations of incidents, as assigned.
• Maintain department equipment.
• Have a basic understanding of security system operations (e.g., CCTV, access control).
• Respond to and assist with medical related calls, emergency situations, reported criminal activity, and all other request for service, e.g., Safe Walks or escorts.
• Physically patrol campus properties and survey the campus to report security and safety related vulnerabilities.
• Be flexible - Campus Safety is a 24/7 operations and may require a flexible work schedule with weekend coverage on an as needed basis.
• Monitor contract security personnel.
• Ensure a climate that welcomes, celebrates, and promotes respect for diversity and inclusiveness.
• Foster a positive working and learning environment, by maintaining a climate of collaboration, fairness, cooperation, and professionalism.
• Ensure that the office functions in an efficient and effective manner with respect to operational policy and procedures.
• Participate in department training or professional development.
• Develop a positive relationship with the college community and provide exceptional customer service to all College stakeholders (students, faculty & staff, community members, etc.).

While we have attempted to capture the core functional responsibilities in the role, this position description is not meant to be all inclusive. Therefore, performing additional job-related duties not listed above may be required as assigned.

For applicants viewing this ad from an external site, please go to hr.hfcc.edu/jobs to apply.