Call Center Representative (On-Site) Job at Pinnacle Fertility
Call Center Representative
SRM has twelve leading fellowship-trained Infertility and Reproductive Endocrinology specialists with expertise in infertility testing, treatment, male infertility (two on-site urologists), IVF, donor egg, donor sperm, artificial insemination, egg freezing etc. Additional services include acupuncture, counseling, infertility support group, genetics, tubal reversal, vasectomy reversal and fertility assessments for women concerned about reproductive aging. We currently have six locations in: Seattle, Tacoma, Bellevue, Kirkland, Everett and Spokane.
The Call Center Representative is Monday through Friday 8:30am -5:00pm and is in person for the first 90 days. Rotating one week in the office and one week working from home.
Basic Function: Responsible for the intake, registration and scheduling of both established and new patients to SRM. Responsible for physician, nursing, ultrasound and other clinical staff schedules. This position also must work in concert with various departments to ensure effective operational flow and to maximize new patient intake opportunities.
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