Call Center Customer Service Representative Job at Formac Inc
Call center Executive
100% Remote
Internet Speed Test screenshot (minimum 30 mbps download, 10 mbps upload)
FIRST ROUND INTERVIEWS WILL BE CONDUCTED the week of 12/19/2022.
Training Course will be conducted 100% virtually and will begin 1/9/2023 and be a minimum of 12 weeks
Training Hours - 8:30 am to 5:00 pm
- Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence.
- Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
Thanks
Jay
Text: 469-898-6745
Job Types: Full-time, Contract
Pay: $11.15 - $15.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application Question(s):
- Best number email and time to connect
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
Work Location: Remote
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