At a Glance! Under general direction of the Bookstore Supervisor, this position provides excellent customer service and cashiering support for all Bookstore customers.

This position is classified as a Cashier 2 under the State of Washington Classified Job Specifications and within the Washington Federation of State Employees for Higher Education. The typical hours for the bookstore are Monday through Thursday, 8 am to 5 pm for summer. For fall, winter, and spring, hours are Monday through Friday, 8 am to 5 pm. This position is a max of 75 hours per month. There are multiple positions available.

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Examples of Duties & Responsibilities

This position is responsible for:

• Greeting and acknowledging every guest upon arrival in the store
• Maintaining knowledge on bookstore products
• Creating a welcoming, inclusive environment in the bookstore by providing excellent customer service at all times
• Oversees and authorizes guest returns, exchanges, check authorization, and discounts at the register in our point of sale system
• Answering phone calls and review and respond to emails in the Bookstore email inbox
• Ensuring compliance of store policies and procedures while supporting loss prevention efforts
• Maintain cleanliness of the bookstore products and replenish displays
• Training cashiers and cross-training other staff
• Process online orders and prepare shipments for customers
• Provide administrative and staff support services in supervisor's absence or when call-offs from student employees occur
• Perform other duties as assigned

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Typical Qualifications

Minimum Qualifications:

• High school diploma or equivalent
• Excellent interpersonal communication skills
• Two years of experience in retail selling, merchandising, cash handling, inventory control, or equivalent
• One year of full-time college level coursework with major study in retail merchandising, business, accounting, management, or marketing may be substituted for one year of required work experience

The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.

Supplemental Information

Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. All Inquiries regarding compliance with access, equal opportunity and/or grievance procedures should be directed to Vice President of Foundation, HR & Legal Affairs,1600 Maple Street, PO Box 3010, Longview, WA 98632, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388. Learn more on our Non-Discrimination and Anti-Harassment page.

• The college is compliant with Title IX best practices. For more information, visit About Title IX.
• The college encourages qualified members of protected classes to apply.

_Diversity, Equity & Inclusion
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
_In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.

Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form. HR will do an inquiry with current and/or previous postsecondary employees at the final stage in the recruitment process.

Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.

Application Procedure and Requirements
An online application must be completed for consideration. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):

• Resume
• Cover Letter (Letter of Interest)
• Unofficial transcripts (if applicable)

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.

Conditions of Employment

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• After working 350 hours in a 12-month period, this position is part of a bargaining unit subject to the WFSE HE Collective Bargaining Agreement.
• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120.

Job Type: Part-time

Pay: $15.14 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: One location

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