Accurate and Detail Oriented?

Problem-Solver?

Looking for the Opportunity to Work in a Key Role in a Growing Industry?

We’re one of the area’s top Business Technology Firms and we’re looking for our next Billing Specialist. We are seeking a motivated person with excellent billing and customer service skills, strong communication abilities and, most importantly, someone who is ready to be part of a winning team.

You’ll work from our comfortable offices located in West Reading, PA and will be responsible for maintenance contract billing, meter collection, maintaining contract billing throughout the month within the parameters set by the contracts department, and completing all contract billing following month end procedures.

The Billing Specialist Position:

• Meter Collection
• Entering maintenance contracts
• Utilizing our SmartConnect Tools for meter collection
• Meter billing
• Month End reporting and billing
• Meter integrity
• Understand contract profitability
• Sales support and reporting
• Correcting invoices with meter discrepancies
• Drive the automation of meter collection
• Promote the use of our automation tools
• Work with related departments on customer issues or implementation

About Fraser AIS:

Fraser Advanced Information Systems is a growing and successful business technology company that has been serving small to medium businesses and non-profits in the Eastern and Central PA and Western New Jersey since 1971. Our focus is on taking care of the clients who rely on us for their day-to-day business technology needs AND taking care of our employees; wellness challenges, food days, fun environment – you get the idea. Do the right thing isn’t just a core value it is a way of life. Did we mention you would be a part of a winning team who works hard, plays hard and has an intense customer focus? Being named as a 2021 PA Best Places to Work is a direct reflection of how we value our employees, both personally and professionally.

As part of our Full-Time staff you’ll enjoy: -

• Competitive pay
• Fun and entertaining work environment (think food, lots of food)
• Comprehensive benefits package
• Paid Time Off
• Company provided training & certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

Qualifications, Skills and Experience Required:

• Associates or Bachelor’s Degree in Business Administration or a related field preferred
• 3+ years’ experience in a related role
• Solid knowledge and understanding of purchasing processes, policy, and systems
• Have exceptional communication skills including listening and problem analysis
• Pleasant and professional phone and email skills
• Ability to follow a prescribed process
• Accuracy when processing orders and double-checking work
• Have sound judgment and ability to think on feet
• Ability to work in a fast-paced environment
• Follow-up on transactions until their completion
• Ability to work the last week of the month unless in the most extreme circumstances
• Organization and multi-tasking skills
• Ability to sit for long periods of time, ability to lift, push, pull up to 30 pounds
• Fast paced, shared space, collaborative, open office space environment
• Minimal travel, valid driver’s license required

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Reading, PA 19611: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your personal email address?

Education:

• Associate (Preferred)

Experience:

• sales admin, billing, or contracts: 3 years (Preferred)

Work Location: One location

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