Duties

The major duties of the position are:

• Functions as an Agency technical expert on planning, managing, and providing contractor oversight on TSP retirement benefits define contribution policies, procedures, and service delivery functions and issues.
• Provides expertise, advice, and recommendations to management officials and Agency staff on TSP programs, policies, procedures, service delivery, and participant communications.
• Interprets and applies the knowledge of TSP legislative and regulatory requirements, the TSP recordkeeping system, Vendor operations, Agency policies and procedures, and familiarity of benefits features of private sector and other governmental defined contribution plans.
• Reviews and verifies recommendations for participant case resolution that are escalated to the Agency.
• Represents the Agency in meetings with both public and private sector officials who manage, regulate, and/or administer 401(k) plans.
• Other duties as required.

Requirements

Conditions of Employment

This is a temporary, competitive service appointment that is being offered on a "term" basis, not to exceed 2 Years. The Agency has the option of extending this TERM appointment up to a 4-year limit. Appointment to this position will not convey permanent status in the Federal service. A term appointment may be terminated at any time prior to the initial end date of the appointment.

U.S. Citizenship is required.

All qualification requirements must be met by 02/23/2023. Your application package will not receive consideration if it is missing any of the required documents under the "Required Documents" tab.

Probationary Period. One-year probationary period may be required.

Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

Background Suitability Investigation. Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance. If selected, you may be offered tentative employment until the background investigation has been fully adjudicated.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Veterans' Preference. If you are claiming veterans' preference you must submit supporting documentation as described in the "Required Documents" section. Visit the Feds Hire Vets website for more information regarding veterans' preference.
  
  Interagency Career Transition Assistance Program (ICTAP). The ICTAP provides eligible displaced federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if this vacancy is within your ICTAP eligibility, you apply under the instructions in this announcement, and you are found Well Qualified for this vacancy. Well Qualified means you must meet all the minimum qualification standards listed above and be assessed and assigned the rating of at least Well Qualified to receive special selection priority. Well Qualified is further defined as possessing the Basic Qualifications and meeting the specialized experience noted above.
  
  You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Information about ICTAP eligibility is on OPM's Career Transition website.
  
  Please be advised, the following documents are required even if you are already a current federal employee or employee of the FRTIB:
  
  1. Resume (please include on your resume the experience you wish to be considered for the review of your qualifications, the dates of employment with month, day and year, and hours worked per week). Resumes that do not contain all of the necessary information to determine qualifications may be marked as insufficient and applicants may not receive consideration for this position. Your latest resume submission is the one that will be used to determine your qualifications.
  
  2. Responses to the occupational questionnaire.
  
  3. You must submit supporting documents verifying your selection priority eligibility or any preference eligibility along with your application package. Omitting these documents may result in no preference being adjudicated for you. These documents may include, but are not limited to:

  • Veteran's documentation. All veterans must submit a DD-214, Member Copy 4. If you are currently on active duty, you must submit an official statement of service from your command or other official documentation that proves your military service was performed under honorable conditions.
  • Preference eligible documentation. If claiming 10-point preference you must submit the final VA letter including percentage (please do not include letter from VA noting specific private medical information), as well as the DD-214 Member Copy 4. The SF-15 will be requested if selected.
  • ICTAP documentation. RIF separation notice along with your last performance rating or appraisal.

• How to Apply

  You must apply through the USAJOBS online job application system. Complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section. The complete application package must be submitted by 11:59 PM (EST) on 02/23/2023 to receive consideration.
  
  *To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  
  *Click the Submit My Answers button to submit your application package.
  
  

  • It is your responsibility to ensure your responses and appropriate documentation are submitted prior to 02/23/2023.

  
  *To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  
  *To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  
  Note to applicants: To assist us with an expeditious application review process, please do not submit additional documentation from what is being requested in the announcement. The following documents are not required and do not need to be submitted with your application:

  • Diplomas of any type (when education documents are required, you must submit unofficial transcripts, not diplomas)
  • Letters of recommendation, reference, or congratulations, etc.
  • Any documents with a picture of the applicant
  • Awards documentation, including SF-50's for awards
  • Performance appraisals (only ICTAP eligible applicants need to submit their latest performance appraisal)
  • Evaluations of any type

  This and other positions announced by the FRTIB may be filled under Schedule A, 5 CFR 213.3102(u). Schedule A is an excepted service hiring authority used to appoint persons with severe physical, psychiatric, and/or intellectual disabilities. Such individuals may qualify for conversion to permanent status after two years of satisfactory service. Documentation of disability is required, e.g., Schedule A letter. Such documentation is used to verify the individual being hired is indeed a person with a severe physical, psychiatric, and/or intellectual disability. This documentation must be provided to the hiring agency at the time of application, before an individual can be hired. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (e.g., state or private); or any federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. Submission of a VA letter does not automatically qualify as a Schedule A letter. The vacancy announcement you are viewing is a competitive announcement, therefore, any Schedule A documentation submitted will be kept on file, however, noncompetitive hiring authority will not apply.
  
  This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.
  
  You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Paper applications and information sent by mail will not be accepted. If you are unable to apply online view the following link for information regarding submission of an alternate application.

  Agency contact information

  HR Operations

  Phone

  202-942-1600

  Email

  hroperations@tsp.gov

  Address

  Federal Retirement Thrift Investment Board
  Office of Participant Experience
  77 K Street, NE
  Washington, DC 20002
  US

  Next steps

  Once your application package is received you will receive an acknowledgement email that your submission was successful. If your final rating places you among the top candidates, your application will be referred to the selecting official for further review. If your name is referred to the selecting official, you may be contacted directly by the office for a possible interview. You may also check the status of your application through your USAJOBS profile.
  
  When the entire vacancy announcement process has been completed you will receive notice via email (or by mail if no email address was provided during the application process). Please allow at least 4-6 weeks after the vacancy has closed to inquire about the status of your application.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

United States Citizens