Base24 Support Job at Kat Enterprise LLC
Job Description:
- Base24 EPS working experience - UI & Dalci
- Good Knowledge of TCP/IP, SSL, XPNET & networking
- Tandem working experience-develop new & fine tune existing TACL macros/routines, Batchcom, FUP, DDL, EMS
- Knowledge on ATM, POS, ECOM, FHM transactions flow
- Knowledge on Atalla HSM & commands
- Knowledge on Golden gate ER
- Oracle/SQL Database querying skill
- ISO 8583 message 87 & 93 version
- Knowledge on PCI compliance
- Design, implementation & testing knowledge for supporting onboarding of new customers & other project testing
- Understanding of EMV cards & tokenization transactions
- Good understanding of Transaction Authentication (Keys, Cryptography) and Chip Card Issuance
- Problem solving/analytical skills to troubleshoot production issues & customer initiated workorders
- Written & spoken English
- Production & UAT environment working experience
- Attend client meetings
- On call support
- Attending TRTs
- Using remedy & ALM tool
Expectations around support timings:
- On call support will be on every alternate weeks & assigned Project/Testing/Production support work should be done in between weeks.
- On call will be for 12 hrs, continuous 7 days including Saturday & Sunday with flexible work, only when production issue/TRT comes through Pager or PING from Operations Service Desk & when there is a CRQ or workorder & timing will be from 7:00 AM to 7:00 PM CST
Job Types: Full-time, Contract
Salary: $25.00 - $35.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Work Location: Remote
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