Our Vision: "Setting the standard for excellence on every project."

Renewal by Andersen is a high-end window and door replacement company – the elite product in the industry, and we offer our customers an elite signature service experience unlike any other. Because our product is the top of the line, (think the Ritz Carlton or Mercedes-Benz) our customers have high expectations that we want to meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should do their best to provide this type of experience for our homeowners.

We are very selective in our interview and hiring process to make sure we are hiring people with a sincere desire to make the customer happy. We are a luxury line product where people expect the best in everything we do and we don’t ever want to disappoint. If you have the proven ability to provide this type of world-class customer experience, please continue reading.

Also, we were awarded Top 10 Best Place to Work 2 years in a row by the Orlando Business Journal and Orlando Sentinel!

Check out this video to see who we are! https://vimeo.com/543689842/eac87297f0

What You'll Get:

• Full benefits package: Health, Dental, Vision, and Life Insurance
• 401(k)
• 6 paid holidays and paid time off starting at 90 days
• Monday - Friday Schedule
• A positive work environment and lots of opportunities for growth

Summary

As an Assistant Operations Manager, you will play a crucial role in supporting the efficient and effective operations of the organization. Working closely with the Operations Manager, you will be responsible for overseeing and coordinating various operational activities to ensure smooth business operations. Your primary focus will be on assisting in planning, implementing, and evaluating operational processes and procedures, monitoring productivity and performance, and resolving operational issues as they arise.

What You'll Be Doing:

• Support Operations Manager: Assist the Operations Manager in developing and implementing operational strategies, goals, and plans in alignment with organizational objectives.
• Process Improvement: Identify areas for operational improvement and recommend solutions to optimize processes, enhance productivity, and reduce costs.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) to assess operational performance, identify trends, and propose improvement initiatives.
• Team Coordination: Collaborate with cross-functional teams, including installation, internal operations, ordering & logistics, and customer service, to ensure seamless coordination and alignment of operational activities.
• Training and Development: Assist in training and mentoring staff members on operational procedures, standards, and best practices to ensure consistency and high performance.
• Resource Management: Coordinate with various departments to ensure the availability and efficient utilization of resources, including personnel, equipment, and materials.
• Risk Management: Identify potential risks and develop contingency plans to mitigate operational disruptions, such as supply chain interruptions or staffing shortages.
• Compliance and Quality Assurance: Ensure compliance with regulatory requirements, industry standards, and quality control measures to maintain operational excellence.
• Data Analysis: Collect and analyze operational data to generate reports, insights, and recommendations for enhancing operational efficiency and effectiveness.
• Problem Resolution: Address operational issues and challenges promptly, investigate root causes, and implement corrective actions to prevent future occurrences.
• Documentation and Reporting: Maintain accurate records, documentation, and reports related to operational activities, performance metrics, and improvement initiatives.
• Provide Signature Service to Homeowners and Customers.
• Supervise a team of about 2 - 10 employees.

What You'll Need:

• Four-year degree or an equivalent combination of education and experience.
• Basic knowledge of operation processes/IT systems.
• Basic understanding of window/door installation processes and requirements.
• Excellent organizational and time management abilities, with the capacity to handle multiple tasks and prioritize effectively.
• Proficient in using computer software and tools for data analysis, reporting, and project management.
• Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Tampa, FL 33619: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo a criminal background screening?

Education:

• Bachelor's (Preferred)

Experience:

• Operations: 4 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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