Job Description

Position: Assistant Director Department: Housing

Grade: 15 FLSA: Exempt

Reports To: Director of Housing Supervises: 3 - Housing Counselors

Summary of Job Description: The Assistant Director provides managerial support and supervision of the
Housing Counseling Department; including supervision of staff, oversight of housing counseling services, support in the development and monitoring of budgets, developing and implementing policies and procedures, creating Outreach Plan to educate the community about Housing Counseling Services. This position is responsible for data collection and reporting, maintaining adequate monitoring and reporting systems to ensure adequacy, quality, and program services timeliness. Participating in continuous quality improvement and quality management activities; and participating in various community collaborations and administrative responsibility for housing counseling services. The Assistant Director reports to the
Director of Housing.

Summary of Requirements: Bachelor’s Degree in human services field such as public administration, social work, psychology, sociology, or related field. Two to five years of professional experience is required in the housing field is preferred, such as housing counseling, affordable housing, real estate, property management, lending, or homeless shelter experience. Experience in the nonprofit sector, management of federal and state grants, program and personnel management is a plus; however, not required. Working knowledge of the community action agency network is a plus but not required.

Other preferred experience requirements include grants management and oversight of major programs; budget, planning, effective working relationships at the federal, state, regional, and local governmental levels; excellent written, verbal, and technology-driven communication and presentation skills and effective team-based leadership. Strong ability to work independently and as a team player exercising mature judgment; Highly motivated self-starter with a capacity to complete multiple tasks in a timely manner; Must have excellent problem-solving skills and ability to develop innovative solutions; Must demonstrate the ability to communicate with a variety of professionals including property managers, financial institutions, landlords, and other community partners; Must maintain and execute confidential information; Skills and intermediate proficiency using and navigating the agency’s client management system CAP60 and Microsoft 365 - Word, Excel, Outlook, Publisher, TEAMS (virtual platform), and other software applications to retrieve data, create spreadsheets and generate reports.

Communication Skills: Communicates effectively and professionally, using tact, discretion, and diplomacy in both written and verbal formats with coworkers, supervisors, customers, and vendors. Demonstrate team-building skills to establish and maintain good working relationships with colleagues and staff.
Demonstrates the ability to analyze problems/issues, gather data and information, evaluate, and recommend alternative solutions, or effect solutions with a tolerance for ambiguity and change, when necessary.

09/27/2022

Responsibilities and Duties: o According to HUD regulations and the National Industry standards for homeownership counseling, manage the agency's housing counseling program. Including identifying and securing funds for program operations, ensuring that housing education and counseling are conducted, maintaining effective communications with funding sources, participating in internal and external monitoring reviews, and preparing monthly programmatic reports required by agency and funding sources. o Assist with grants management and budgeting o Research grant opportunities o Prepare grant narratives o Prepare budget drafts o Participate in strategic planning and program evaluations o Conduct outreach on housing counseling services o Conduct weekly quality assurance of housing counseling documentation o Monitor Housing Counseling Program progress o Other duties as assigned

Licenses or Certificates: o HUD Housing Counselor Certification is required within first 90 days of employment. o Certifications in Post Purchase Homeownership Education, Pre-Purchase Homeownership

Education, Foreclosure Intervention/Default Counseling, and Financial Capability within one year of employment. o Possess a valid Maryland Driver's License.

Special Requirements:
State and Federal Bureau of Investigation Criminal Background Check, National Sex Offender Public
Registry Check, Current Certified Driving Record, Physical, Tuberculin PPD Tine Test at the time of employment, and annually, or by physician requirement, thereafter, and Pre-Employment, Random, Post-
Accident Drug, and Alcohol testing. Must be available to meet with customers on evenings or Saturdays as needed.

Physical Demands:
Work requires limited physical effort.

Employer Disclaimer:
This job description is not, nor is it intended to be, a contract between SMTCCAC, Inc., and the employee filling/hired to perform the duties of this position. The document is not intended to list every duty an employee in this position could be required to perform. SMTCCAC, Inc. reserves the right at its discretion to change the duties outlined herein or requests the employee to perform duties that are not listed. The company may use this job description to assist in evaluating the employee's performance or to make other appropriate job-related decisions.

You have reviewed the job description; is there any reason you would not be able to perform any of the tasks outlined on the job description with or without accommodation? Yes No

Certifications and Signatures:
I certify that the above information is, to the best of my knowledge, accurate and complete. I further understand it is expected I adhere to all company policies, procedures, and act as a role model accordingly.

Employee Name [Print] Employee's Signature/Date

09/27/2022

Job Type: Full-time

Pay: $60,298.00 - $90,446.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hughesville, MD 20637: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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