Title: After-Hours Vessel Dispatcher/Manager
Position: Full-time/Salaried Exempt
Reports to: VP – Sales & Logistics
Division: River
Location: Paducah, KY

About Marquette:
Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,500 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do.

Job Responsibilities:

• Serve as initial point of contact for after-hour vessel support calls.
• Triage inbound calls and coordinate with on-call office staff, customers, vendors, and vessels to resolve problems and drive vessel productivity.
• Monitor vessel movements to proactively drive increased productivity. Proactively work with night dispatch contacts at barge fleeting locations to coordinate upcoming vessel tow work and improve barge pick up and drop efficiencies.
• Make calculated decisions to balance productivity based on vessel delays, operational changes and customer needs.
• Update operating system databases.
• Other duties as assigned.

Qualifications:

• Previous marine experience preferred.
• Excellent customer service and interpersonal skills.
• Solid computer skills with proficiency in Microsoft Office.
• Self-starter, quick learner, team player, detail-oriented, organized, creative thinker, and ambitious with ability to work independently in a fast-paced environment.

Work Schedule (12-hour shift coverage): 2-person rotation

Approximately 9:00 p.m. – 9:00 a.m.
7 days on / 7 days off

Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Evening shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Paducah, KY 42001: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your desired salary range?

Experience:

• Dispatching: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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