Administrative Specialist I/ Patient Relations Representative (Pitt County)-Temporary Solutions Job at North Carolina Office of State Human Resources

North Carolina Office of State Human Resources Greenville, NC

If you are a current NC State Government employee, you will not be considered for a temporary assignment. Temporary Solutions cannot accommodate dual employment.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures and potential learning opportunities can provide valuable experience to those who may ultimately seek permanent employment with the state.

This temporary position is located in Greenville - Pitt County. There are no leave or retirement benefits offered with this position. Visit www.nctemporarysolutions.com for employment information.

Job Order Hourly Rate of Pay: $18.00 (Based on education and/or years of relevant work experience reflected on the application)

This temporary position will be assigned to the NC Department of health and Human Services DSOHF - Jones The Primary purpose of this position is to establish a financial plan for the billing and reimbursement for service rendered at the Walter B. Jones Center for individuals suffering from mental health, substance use and co-occurring disorders. Assist with the Admissions process. Established Ability to Pay Agreement and assists patients and/or responsible parties with all questions concerning their financial file. Verifies Commercial Insurance, Medicare, and Medicaid benefits received and manages authorizations, reauthorizations, and claims denials.

Knowledge, Skills and Abilities / Competencies

Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities and any experience or competencies specified in posting and/or supplemental question(s) to be considered. NOTE: "See Resume" is not acceptable to show work history.


  • Significant knowledge of medical and allied health sciences necessary to utilize screening criteria and measure these against documentation in the record with respect to patient needs for health care.
  • Significant Knowledge of office work and work unit procedures, methods, and practices.
  • Significant Knowledge and ability to use correct grammar, vocabulary, spelling, and office terminology to compose and /or proofread correspondence, reports, and other materials
  • Significant Knowledge of accounts procedures, mathematics, and their application in the work environment.
  • Ability to learn and independently apply laws and departmental rules and regulations covering programs and service
  • Ability to review and process information to determine calculations actions, or compliance with applicable laws, rules, or regulations
  • Ability to apply a variety of work-related formulations or mathematical
  • calculations
  • Ability to record, compile reports, summarize, and perform basic analysis of data
  • Ability to independently work with people with courtesy and tack in performing patient/public contact duties that may be sensitive in nature.

Minimum Education and Experience Requirements

Graduation from High School and demonstrates possession of Knowledge, skills, and abilities gained thorough at least two years office assistant/secretarial/insurance experience; or an equivalent combination of training and experience. Must be proficient in Microsoft Office.




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