The Administrative Coordinator of Key Connections ABA Services will assist the Program Director and Executive Director with management of the administrative functions including oversight of the software platform used for practice management implementation (i.e., Central Reach), hiring of staff, authorization and intake coordination, scheduling, billing, staff engagement and training compliance, continuous quality improvement and management. The Administrator Coordinator will ensure compliance with all state, federal, payors and accreditation regulations, while maintaining high quality of service.

Requirements:

• Must be at least 21 years of age
• A minimum one-year experience with children or adults with autism diagnosis OR Bachelor’s Degree in psychology, special education, or related field with six months experience with children or adults with autism
• A minimum one-year experience in working in similar role within behavioral or medical practice
• Successful completion of criminal history background check.
• Access to reliable transportation
• Proof of Vehicle Insurance
• Proficient in Office 365 suite, such as Microsoft Word, Excel, and PowerPoint
• Excellent communication and people skills
• Exceptional organizational and customer services skills
• Time management and efficiency skills

Job Duties:

· Promotes and practices the company's mission and values and follows policies and procedures of the organization.

· Assists with defining administrative key goals, develops, and implements innovative methods to ensure the provision of adequate and appropriate services and profitably to grow the business; helps craft future strategies to ensure the success of the organization’s strategic goals in regard to office operations

· Scheduling of staff for client sessions ensuring accuracy

· Input and organization of authorizations and referrals to respective locations

· Periodic quality assurance checks on staff documentation and record keeping

· Periodically going into office/clinic location to go through paper files/organize/provide QA

· Fax, scan, and email documents

· Interfacing with insurance companies regarding eligibility, authorizations, and billing

· Facilitating phone calls, emails, texts from clients and clinicians, and relaying messages through the appropriate channels

· Ordering any supplies necessary for the office or clinicians (if needed or necessary)

· Management of hiring practices including platform oversight and job postings, conducting phone screens and setting up interviews for BTs and BCBA’s

· Maintain consistent professional manner that follows HIPAA compliance

· Ensuring office/administrative procedures run smoothly

Reports to: Executive Director

Availability: Weekdays and occasional evening and/or weekends for company functions

Position Type: Exempt, Full Time

Pay: Commensurate with experience

Additional Job Requirements:

· Attend and successfully complete the following prior to beginning job (Failure to successfully complete these trainings can jeopardize the ability to be employed at the agency):

o New staff orientation

o HIPAA/HITECH/FERPA Training

o Reporting Abuse and Neglect

o Cultural Competency

o Sexual Harassment

o Other agency or state specific requirements, task and duties as determined by supervisor

Key Connections ABA Services, LLC,) is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Key Connections ABA Services, LLC, complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chelmsford, MA 01824: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• Medical billing: 5 years (Preferred)

Work Location: Hybrid remote in Chelmsford, MA 01824

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