Accounts Receivable Process Manager Job at Campbell Oil Company
Accounts Receivable Process Manager
To provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts. As the Collections Specialist for Campbell Oil Company, the successful candidate will be responsible for managing the daily collection activities of the credit department. The main objectives are to protect the company's accounts receivable assets through establishment of credit and financial controls and to contact delinquent accounts for payments and resolve any/all disputes in a timely manner. The position will be responsible for establishing department metrics for evaluating risk, plus creating, and enforcing proper procedures throughout the organization while presenting a high-level of quality customer service to internal and external stakeholders.
Main Job Duties and Responsibilities
- Researches, develops, and facilitates collection procedures.
- communicate with customers via phone, email, mail or personally
- generate and send out customer statements
- follow up on, collect and allocate payments
- Communicates the status of delinquent accounts to the credit manager and VP Finance
- carry out billing, collection and reporting activities according to specific deadlines
- Assists in approving or rejects credit by studying customer's or potential customer's application and verifying financial status.
- Communicates the status of delinquent accounts to the credit manager and VP Finance
- perform account reconciliations
- monitor customer account details for non-payments, delayed payments and other irregularities
- research and resolve payment discrepancies
- generate aging analysis reports
- review AR aging to ensure compliance
- Prepares special credit reports by collecting, analyzing, and summarizing account history and trend information.
- maintain accounts receivable customer files and records
- follow established procedures for processing receipts, cash etc
- process credit card payments
- prepare bank deposits
- investigate and resolve customer queries
- process adjustments
- develop a recovery system and initiate collection efforts
- assist with month-end closing
- collect data and prepare monthly metrics
Education and Experience
- knowledge of accounts receivable
- knowledge of office administration and procedures
- knowledge of general bookkeeping procedures
- knowledge of general accounting principals
- proficient in relevant computer software
- knowledge of regulatory standards and compliance requirements
- 1-3 years accounts receivable and general accounting experience
Key Skills and Competencies
- attention to detail and accuracy
- good verbal and written communication skills
- organizational skills
- problem analysis and problem solving skills
- sense of urgency
- customer service skills
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