REGIONAL MANAGER - ACCOUNT EXECUTIVE

Sports Facilities Management, LLC

LOCATION: Clearwater, FL

DEPARTMENT: OPERATIONS

REPORTS TO: SENIOR VICE PRESIDENT OF SFM

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Regional Manager or Account Executive will oversee various independent business units within their portfolio of accounts. The Regional Manager or Account Executive will be responsible for leading and managing daily operations to achieve business goals, maximize service levels, and enhance profitability. As a Regional Manager or Account Executive, the leadership of Team Members within the portfolio may be accomplished by setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports among other means. The Regional Manager or Account Executive serves as SFC's liaison with current and potential clients.

Leading, coaching and managing Team Members, ensuring venues operate smoothly, and achieving revenue targets relies on a Regional Manager or Account Executive that can perform efficiently in a high-pressure environment, project managing several fluid situations simultaneously while demonstrating excellent problem-solving and decision-making skills.

Candidates may come from privatively owned venues, municipally owned sports convention or sports complexes, or park and recreation responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Develops and maintains active contact with the Client/Contract Administrator in support of ideal relationships, and account retention.
• Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Home Office.
• Conducts sales, marketing, budgeting, and weekly staff meetings.
• Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue and expense budgets; capital expense plans and budgets.
• Understanding and ensuring compliance with all contractual obligations to clients.
• Accountable for the performance of the venues within their account portfolio.
• Provide leadership to the venue's operational teams, in support of company objectives, culture, vision, and standards of excellence.
• Support the personal and professional development of team members.
• Act as the liaison between the venues and all the resources provided to them by the Home Office including personnel departments, tools and software, vendors, and the document library.
• Develop sales and marketing strategies.
• Ensure all safety and compliance standards are met at the highest level.
• Perform various administrative tasks.

MIMIMUM QUALIFICATIONS

• Candidates must have a minimum of bachelor's degree in business, advertising, marketing, or related field, or an equivalent combination of experience and education
• Minimum of 10+ years' experience in business, business sales, marketing, or related field
• Must have expert level command of MS Excel, Word, PowerPoint, and Outlook, and have demonstrated the ability to learn multiple new software platforms quickly
• Creativity and organization
• Excellent interpersonal skill and leadership abilities
• Ability to develop lasting professional relationships with clients
• Appropriate business acumen while participating/interacting in office meetings
• Exceptional communication and presentation skills
• Professional writing skills when representing the company whether in documents, email, or any other written method

TRAVEL REQUIREMENTS

• Willing to travel up to 60% of the time

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Must be able to lift 20 pounds waist high
• Will be required to sit for extended periods of time operating a computer
• Office environment has intermittent noise, normal in nature
• Must be able to travel