City Watch Protective Services is seeking an energetic and passionate individual to join our team as a Front Desk Agent, at a high-level luxury condominium in South Florida. The Front Desk Agent must have strong communication, telephone, and customer service skills. This position also requires the Front Desk person to be detailed oriented and able to multitask. In this position you must have an approachable and friendly attitude, be able to meets and greets residents; check in guests and service providers. The ability to understand and react to emergency situations and follow access control procedures is imperative, as well as monitoring and operating electronic security control systems, and accurately maintaining daily logs, records and forms. As the Front Desk Agent, you will report directly to the Front Desk Manager and Director of Operations.

Please call (786)473-5619 or (954)200-9558 if interested. Resumes are required and prior hospitality/residential services/security experience is required.

Must be willing to undergo background check and drug screening exam

POSITION RESPONSIBILITIES:
· Demonstrates excellent customer service, communication and time management skills
· Monitor Emergency Response System
· Greets and directs Residents, guests and invitees
· Monitors and controls Electronic Security Control Systems
· Responds to emergency situations in a timely and efficient manner
· Monitors and controls access to the building
· Maintains daily log, records and forms
· Resolves and follows-up on all complaints/issues
· Maintains a safe and secure environment throughout the building
· May be assigned other duties by the Front Desk Manager
· Follows safety procedures and maintains a safe work environment
· Other duties as required

Salary: $18.00

Benefits:

• Health insurance
• Retirement plan

Schedule:

• 8 hour shift
• Afternoon shift
• Weekends and Holidays

Education:

• Associates (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Front desk: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Sunny Isles Beach, FL 33160: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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