Workday Analyst Job at CNG Holdings, Inc
Job Description:
The Workday Analyst will be responsible for the execution of administration, support and maintenance across Workday Enterprise (HR, Learning, Payroll, Financials).
Essential Duties:
- Provide daily system administration, support, maintenance and configuration of the Workday System for both HR and Finance
- Identify, recommend and implement best practices, standard methodologies and process improvements to support business goals
- Identify and document functional requirements, workflow detail, and systems specifications
- Research and test new functionality and features within Workday including system releases, enhancements and fixes
- Lead small projects as defined by leadership, which includes leading meetings, providing regular project updates and adhering to project deadlines
- Support new and existing interface integrations/EIBs including monitoring recurring processes & interfaces to ensure successful execution
- Partner with cross functional teams to streamline and automate data delivery and data management
- Collaborate with functional team/stakeholders to research, identify causes, recommend solutions, validate and resolve issues
- Maintain data integrity in systems by developing audit processes to analyze and identify data issues
- Perform regular ongoing audits on a variety of Workday processes
- Design, develop and provide reports and dashboards
- Develop and train end-users on Workday and related processes
- Manage support tickets ensuring thorough and timely work in ServiceNow, Workday Requests and create and manage cases as needed in Customer Center
- Actively utilize Workday support communities to identify best practices, stay up to date on trends and functionality and issue resolutions
Minimum Education and Experience Required:
- Bachelor’s degree or equivalent experience
- 3 years of HR and/or Finance technical and functional system experience
- 1-2 years of Workday administration/configuration experience
- Experience with any of the following Workday integration tools preferred: Core Connectors, EIBs, Web Services, APIs, Studio
- Proficient with Workday Report Writing
- Training Courses or seminars related to Workday preferred
- Detail-oriented team player with ability to handle multiple projects and tasks
- Excellent problem solving, collaboration, time management and organization skills
- Ability to communicate in a clear and open manner through verbal, written, and non-verbal methods, to all levels of the organization
- Proficient in Microsoft office programs
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