SUMMARY OF RESPONSIBILITY:

The Service Technician services, repairs and delivers durable medical equipment according to manufacturer’s specifications. This position will access current information from manufacturers to properly repair and maintain durable medical equipment according to manufacturer’s specifications. The Service Technician completes required paperwork properly.

Essential Functions:

§ Tests, diagnoses, and services both client owned and rental equipment in the shop and in the field. Cleans and maintains rental/stock equipment in working order.

§ Ensures repair area and company vehicles are kept neat, clean, and organized.

§ Completes all paperwork accurately for each job completed.

§ Assembles equipment following the company’s standards of quality and productivity. Accepts direction from the ATP/Seating and Mobility Specialist regarding specific assembly and modification instructions.

§ Delivers and picks up equipment, assures that all documentation is complete and accurate with proper signatures obtained. Relays any customer comments or concerns about products or services to appropriate manager or staff personnel.

§ Receives purchased items in order processing system. Notifies CCC or Service Coordinator when all components have been received to complete order.

§ Trains/educates customers and caregivers in the proper use, care, and safety of equipment purchased or rented. Performs minor fitting and adjustments of equipment.

§ Maintains delivery vehicle in clean, safe operating condition, completing vehicle

checklist as required.

§ Maintains shop and warehouse in clean and safe condition.

§ Meets all set productivity and performance standards including keeping abreast of funding requirements and technological advances in the Rehab Technology industry.

§ Accesses current information from manufacturers on repair and parts.

§ Rehabilitates equipment as necessary, both in the field and at the shop.

§ Follows all safety procedures as required.

Other Functions:

§ Attends company in-services and views educational videos including safety information as required.

§ Perform related duties as required.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Preferred)

Work Location: On the road

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