VP of Information Technology Job at Goodwill of Central and Northern Arizona
2626 W Beryl Ave Phoenix Arizona, 85021,
Position Description:
Leads the Information Technology function for Goodwill of Central and Northern Arizona (GCNA) in Arizona and Maryland. Responsible for developing and implementing a strategic technology plan to align with and help achieve the company strategic plan. Defines and solves user requirements and, utilizing Information Technology Team, develops and implements computer applications and solutions. Partners closely with business areas to ensure IT support services are timely, effective, and efficient. Oversees information management services for the company to maximize the effectiveness of data collection, processing and reporting. Ensures compliance with PCI standards.
Essential Duties and Responsibilities:
Financial –
Sustains growth through financial stewardship & fiscal responsibility.
- Reviews system performance to evaluate productivity levels, operating costs, and maintenance needs, and adjusts as needed.
- Develops compelling business cases involving significant hardware and software upgrades and presents them to executive leadership for approval and planning.
- Negotiates with vendors on behalf of the company to ensure cost-effective purchasing decisions.
- Drives process improvement and cost savings initiatives through evaluating current processes, identifying best practices, and developing plans to reach goals and implement improvements, continuously developing tools/systems and automating processes.
- Ensures operating costs are managed to budget.
Customer & Community –
Collaborates with customers to understand and deliver customer’s needs & expectations.
- Strategizes with IT Team and other departments regarding information processing, storage, and retrieval to determine how to meet both enterprise and department needs.
- Ensures strong partnerships with affected departments when large projects or company-wide initiatives need to be scheduled and executed.
- Builds and manages strong working relationships with Team Members and external vendors.
- Ensures that operational reports are accurate and effective in helping business areas manage company operations.
Operational Excellence –
Implements strategies to maximize resources and infrastructure.
- Develops and implements policies and procedures for the operation of the Information Technology Services Department, including the strategic planning of resources.
- Establishes and maintains comprehensive security plan and protocols to protect company data and systems.
- Oversees development of schedules for implementing needed upgrades on computer, network, and telephones.
- Partners with business areas to ensure proper change management and timely communication of technology projects, outages, and upgrades.
- Implements and maintains an effective and appropriate IT governance model based on the evolving needs of the company.
- Establishes IT performance metrics to help drive operational excellence and desired user experience.
Team Goodwill –
Promotes a culture that embraces growth & development to meet the needs of our Team.
- Stays abreast of information and technology affecting functional areas to increase innovation and ensure compliance.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Utilizes company’s succession planning tools to ensure appropriate bench strength for current and future talent needs within IT.
- Actively participates as a member of the company’s Senior Leadership Team.
- Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
- Plays critical role in driving company culture change efforts and change management processes.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
- Bachelor’s degree in Computer Science or Information Technology required, Masters’ Degree preferred.
- 15 years of experience in Information Technology required.
- Extensive experience as the manager, architect, and lead technologist for the full life cycle of system development.
- Extensive experience in database architecture, data design, data modeling, and database management.
- Broad knowledge in the definition, design, configuration, and management of infrastructure services. ITIL certification strongly preferred.
- Knowledge of desktops, servers (Windows and Linux), databases (SQL Server, MySQL), network (LAN, WAN, SD-WAN), security, email, directory services, file services, and telecommunications.
- PCI certified, or willing to become certified within the role.
- Proven experience with Cobit IT Governance Model.
- Experienced as a Managed Service Provider (MSP) and/or experience setting up multiple business lines.
- Background or technical knowledge of software development processes.
- Solid background and technical knowledge of management and deployment of mission critical database systems.
- Proven leadership experience over both teams of people and technology functions.
- Record of success in developing and nurturing technology vendor relationships.
- Extensive experience in strategic planning at both the enterprise level as well as specific business area.
- Proven project management experience, particularly of enterprise-level projects; Project Management Professional (PMP) certification a plus.
- Positive and effective interpersonal skills in working with Team Members at all levels.
- Excellent organizational skills, and ability to manage multiple demands and priorities. Strong attention to detail.
- Valid drivers’ license with clean MVR.
- Ability to pass a background check and drug screen, where applicable for position.
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!
Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or
RecruitingOperations@goodwillaz.org
.
We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (
https://www.cisa.gov/be-cyber-smart/campaign
) to learn how to report it.
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