Veterinary Practice Manager Job at American Veterinary Group
Pet Care Center has been serving the Montgomery area since 1986! A multi-doctor practice with multiple technicians, PCC is well staffed to see canine, feline, exotic, and pocket pet clients. We have digital radiographs, ultrasound, surgical laser, endoscopy, a dedicated surgery suite, and use AviMark. We are also feline friendly and offer 24-hour patient hospitalization, but are just across the street from an ER facility!
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities Include
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
Qualifications
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits:
- Health Care Plan (Medical, Dental & Vision Options)
- 401k plan options
- Generous paid time off (PTO)
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
Montgomery is one of the most important cities in the US, full of American history, arts, and culture. Whether you are passing through the historic district, attending the Alabama Shakespeare Festival, or visiting one of the nature centers or zoo, there is something to do for everyone. Less than three hours from Florida beaches and Atlanta, Georgia, the city is in a convenient location if you want to take a trip. With a job market on the rise and an affordable cost of living, Alabama's capital city is a great place to call home.
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